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Fea Anna University Question Paper
Six Sigma - A Breakthrough Strategy

• 400 State-of-the-art training slides on concepts of Six Sigma, implementation methodologies, tools for achieving Six Sigma and training of black belts. • Self assessment utility package. • Quality promotional posters.

1. Basic concepts of Six Sigma
Six Sigma is the most effective breakthrough strategy ever devised. It enables companies to make substantial improvements in their bottom-line by designing and monitoring every day business activities in ways which minimizes all types of waste and non-value adding activities and maximizes customer satisfaction.

Limitations of other tools Many organizations have earlier tried Downsizing, Outsourcing, Activity based costing, Business process reengineering, Just in time, Kaizen & TQM for improving quality and business results. While all these tools are useful in their own ways, they often fail to make breakthrough improvements in bottom line and quality. Kaizen, for example, means doing little things better and continuously reaching for better standards, work well till 3 or 4 sigma in specific processes. These small improvements may not necessarily translate into overall business improvement. This is because Kaizen only uses basic tools. For reaching 5 or 6 sigma standards, the organization will have to use sophisticated tools like Quality Function Deployment (QFD), Failure Mode and Effect Analysis (FMEA) and Design of Experiments (DOE) to achieve optimum throughput at minimum cost.

What is Sigma
The term ‘Sigma’ taken from the Greek alphabet, is used to designate the distribution or spread about the mean (average) of any parameter of product, process or procedure. In the context of business or manufacturing process, Sigma capability is a metric which indicates how the process is behaving. Higher the Sigma value, better the capability of the process to produce defect free work and vice versa.

Six Sigma and error or defect rate At

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