she never once called for a stat call or bothered relay the information to Dispatch, instead she choose to call a (51S) and added no additional Officers needed. I believe her behavior is alarming and very disturbing. Sir be advised that on Wednesday 10/26/16 I held a meeting in which I discussed to the Team, the need to call for backup whenever the situation is required, whenever facing a situation with patient, family members and visitors who seem to be angry, aggressive. I took an example of the situation that occurred recently where the father of a patient was irate and cursing at Security staff, the Officer did not call it over the radio, instead sent an email. I instructed all team members (Omar and Ariel) to abide by that rule and to write reports for all encounters. As a matter fact, Officer Paz was also present at that meeting. I find it very Odd that Officer Ariel ignored my directives and furthermore lied on her report about the event and dismissed my questions when I attempted to get more info about what occurred. Sir, upon further investigation, I spoke with Dispatcher Carolyn (312), she stated that Ariel called dispatch to report a 51S exactly at 2323 hours on her report she stated that she called Dispatch at 2308
she never once called for a stat call or bothered relay the information to Dispatch, instead she choose to call a (51S) and added no additional Officers needed. I believe her behavior is alarming and very disturbing. Sir be advised that on Wednesday 10/26/16 I held a meeting in which I discussed to the Team, the need to call for backup whenever the situation is required, whenever facing a situation with patient, family members and visitors who seem to be angry, aggressive. I took an example of the situation that occurred recently where the father of a patient was irate and cursing at Security staff, the Officer did not call it over the radio, instead sent an email. I instructed all team members (Omar and Ariel) to abide by that rule and to write reports for all encounters. As a matter fact, Officer Paz was also present at that meeting. I find it very Odd that Officer Ariel ignored my directives and furthermore lied on her report about the event and dismissed my questions when I attempted to get more info about what occurred. Sir, upon further investigation, I spoke with Dispatcher Carolyn (312), she stated that Ariel called dispatch to report a 51S exactly at 2323 hours on her report she stated that she called Dispatch at 2308