Evaluation of the Sweet Basil

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Evaluation of the Sweet basil Restaurant in Wichita Ks.

Evaluation of The Sweet Basil
Rodney Woods
DeVry University

Evaluation of The Sweet Basil

We were invited to an Italian restaurant, by some friends to celebrate a friend’s birthday. The Sweet Basil is located in the more upscale part of town. So my expectations were high. Of course we had three criteria’s to meet, although most likely normal for most people. First food choices – quality and quantity (I have a big appetite). Second would be service – how fast we get a table, how well the waitress tends to our needs. Third would be the total cost per couple could not exceed $40 per couple. Very few expectations were met, let alone exceeded. Considering The Sweet Basil is trying to bill itself as a high end restaurant.

The first criteria is food, the main reason of going out in the first place is to have good food, and good portion sizes. The menu was full of Italian varieties, although short on descriptions. Also the menu was very hard to read in the dimly light dining area. We had to ask for a better description from the waitress as well as portion sizes, in order to make a selection. Of course the waitress was very professional and very helpful on this part.

This brings us to the second criteria. Service staff- The Hostess and the waitress were professional, personable and very nice. However our party had reserved a table for 6 on a Friday at 7:30 p.m., and still waited 30 minutes before we were seated. The Hostess apologized for the wait; lead us to on over crowed dining room. Where I could hear the conversation at the next table, better than I could at our own table. We waited several minutes until the waitress could take our order just for drinks. We were only given a wine menu, nothing about beers, or teas. The waitress was very helpful with all of us when it came to the menu. However we had to ask several times for refills for our drinks, and she only...
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