English- Good Communication

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22. We must avoid a build-up of tension
- To avoid a buildup of tension you can:
Give them the impression that you’re enthusiastic about talking to them. Give them the impression that you would rather talk to them than anyone else in the world. When you give them the impression that you are excited about talking to them and that you care about them, you make them feel supremely positive and confident about themselves. They’ll be more likely to open up to you and have deep, personable conversations with you. Adapt to their body language and feelings. Get a feel for how they are feeling at the moment by observing their body language and voice tone. From this standpoint, you can tailor your words, body language, and voice tone to the ones they are more likely to respond positively to. Listen attentively to everything they say. Don’t focus too much on what you’re going to say next as they are talking. Instead, listen to every word they say and respond back as relevantly and smoothly as possible. This shows people that you are truly listening to what they have to say and you are fully engaged and in the moment with them. Also make sure to ask questions whenever there’s something they say that you don’t quite understand. You want to avoid all possible lapses in communication if you want to develop a fully engaged relationship with that person. Give the impression that you’re both on the same team. Use words like “we, us, we’re, our, and ourselves” to instantly build a bond. When you use those words, you make it seem like you and the other person are on the same team while everyone else seems more distant from the two of you. Appear to have a slightly higher energy level than the other person.Generally, people want to be around those who lift them up, instead of bringing them down. If you consistently have a lower energy level than other people, they will naturally gravitate away from you in favor of someone who is more energetic. To prevent this from happening,...
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