Emotional Intelligence in Business

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The impact of Emotional Intelligence on management performance

Ioannis D. Christopoulos

Course of Study: Master in Management

Year 1st (weekend course)

IST STUDIES

UNIVERSITY OF HERTFORDSHIRE

Assignment submitted for the module
“Managing Self and Others”

Module Leader: Ms. Vhyna Ortega and Dr. Theodora Asimakou

06 May 2009

IST Studies-University of Hertfordshire
72 Pireos St.
GR-183 46 Athens

No of Essay Words: 3,274
Abstract

The world is changing. From the forests of South America along the way to Silicon Valley in California and from Europe, the candle of modern civilization, across Africa, Middle East and the new China, the world is changing.

During the last three centuries, explosive compounds of revolutions and crises alike such as, political, finance as well as social, and scientific have been contributed to the human social evolution. It is claimed that within this era, sciences such as mathematics, physics as well as philosophy, sociology and psychology not only have been flourished but mostly have brought the man and human thought in the centre of the interest creating a human centric philosophy on which the modern world has been made.

In the present paper an attempt is made to analyze the ostensible contradiction in terms of “emotional intelligence” (EI). Since the latest technological developments have made known the potentialities of the human brain, a new form of intelligence has been appeared. Even occasionally under dispute, society as well as business organizations are seeking for a different social perspective and a new competency named emotional intelligence.

Furthermore, the direct bearing of EI in the contemporary business environment as well as in ones social evolution will be critical analyzed. Modern business organizations are though as an extension or mirror of human activities. Thus, not only one has to identify the state of his/her emotions but mostly should detect the core sources that these emotions are derived. The century of the brain

In the light of the 21st century, the technology prodigies by the extensive uses of the computers and information systems have irrevocably replaced the industrial revolution leading to the creation of a new global citizen. If we had to use a world that would characterize the modern society this would be definitely the word “digitization”.

Furthermore, it is worth noting that the last decade of the last century rightful has been characterized as the “decade of the brain” (RAM 2002). Admittedly, the development of new technologies contributed to the study of the human brain, revealing new aspects of its amazing functionality. Although slightly more than 100 years have been elapsed since Santiago Ramon Cajal (1906) described the neurons-the core functional cellular of the central nervous system- it is thought such an irony that despite those technological and scientific achievements, only the last two decades scientists managed to decipher some additional information of the human brain which it is claimed that is the most astonishing human instrument. Evolutionary psychologists Toody and Cosmides (1989) argue that all humans in the earth, irrespective off color, race or ethnicity have exactly the same physic-anatomic traits, except one organ which is different and unique in every human: the brain.

Nowadays, theological and metaphysics systems have been shattered by science, but it is not just the victory of scientific knowledge as such, but the scientific methodology and mindset, which routs the old and obfuscator notions. (Grayling 2008). All the answers to any questions are in print, but yet, as the excellent poem goes “The new philosophy puts all in doubt”, and though this poem has been written in the 17th century by the English poet John Donne, it is even more timeline than ever...
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