Customer Service Presentation
Welcome to
Iberostar
Teamwork
Teamwork is defined as an activity or a set of interrelated activities undertaken by a number of people; in order to achieve a common objective
The importance of
Teamwork
The interesting concept in the management jargon is widely understood in the extended form for TEAM is:
T- Together
E- Everyone
A-Achieves
M-More
The importance of
Teamwork on productivity and
production
Teamwork generates more productivity and offer better solutions than if individuals work independently.
Teamwork enables you to accomplish task faster and more efficiently than tackling individually.
Teamwork reduces the workload for all employees by enabling them to share responsibilities and ideas hence reducing work pressure.
Teamwork increases the goodwill and reputation of a company or organization .
Teamwork increases individual productivity and ensure maximum utilization on man power
Stress
Stress is a vigorous state in which a person is confronted with an opportunity, demands or resource related to what the individual wishes and for which the outcome is perceived to be both vague and vital
The effects of stress
Stress can be both negative and positive
Stress is seen as positive when it helps to improve performance. We all need a certain amount of pressure to enhance our drive to perform well.
Stress becomes negative when it occurs frequently without time for one to recover and it becomes too great for one to cope with.
Job stress has been viewed as a cause of dysfunctionalism within a organization and their members.
Job stress can be seen as mostly immobilizing because of its possible threats to family functioning and individual performances.
Possible causes
Demands
Control
Support
Relationships
Role
Change
- Barbara Walters
Personal Qualities
Required
For Working in the
Aviation
and Hospitality industry
Qualities for working in
Hospitality & Aviation
Industry
Iberostar
Teamwork
Teamwork is defined as an activity or a set of interrelated activities undertaken by a number of people; in order to achieve a common objective
The importance of
Teamwork
The interesting concept in the management jargon is widely understood in the extended form for TEAM is:
T- Together
E- Everyone
A-Achieves
M-More
The importance of
Teamwork on productivity and
production
Teamwork generates more productivity and offer better solutions than if individuals work independently.
Teamwork enables you to accomplish task faster and more efficiently than tackling individually.
Teamwork reduces the workload for all employees by enabling them to share responsibilities and ideas hence reducing work pressure.
Teamwork increases the goodwill and reputation of a company or organization .
Teamwork increases individual productivity and ensure maximum utilization on man power
Stress
Stress is a vigorous state in which a person is confronted with an opportunity, demands or resource related to what the individual wishes and for which the outcome is perceived to be both vague and vital
The effects of stress
Stress can be both negative and positive
Stress is seen as positive when it helps to improve performance. We all need a certain amount of pressure to enhance our drive to perform well.
Stress becomes negative when it occurs frequently without time for one to recover and it becomes too great for one to cope with.
Job stress has been viewed as a cause of dysfunctionalism within a organization and their members.
Job stress can be seen as mostly immobilizing because of its possible threats to family functioning and individual performances.
Possible causes
Demands
Control
Support
Relationships
Role
Change
- Barbara Walters
Personal Qualities
Required
For Working in the
Aviation
and Hospitality industry
Qualities for working in
Hospitality & Aviation
Industry