Customer Satisfaction Towards Online Trading with Reference to Hyderabad by Krishan Kumar-Icbm-Sbe

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A PROJECT REPORT
ON

ONLINE TRADING

With reference to
INDIA INFOLINE LIMITED
In partial fulfillment of the Requirement for the award of

POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT
(FINANCE)
by

KRISHAN KUMAR
ROLL.NO – 16

Under the guidance of

I. SUBRAHMANYAM

[pic]

ICBM – School of Business Excellence
Approved for AICTE for PGDBM,Govt of India,affiliated to osmania university

“Ishwar’s Abode”,Upperpalli ‘X’ Roads,Hyderguda,P.O – Hyderabad – 500 048

[pic]ICBM – School of Business Excellence

Approved for AICTE for PGDBM, Govt. of India, affiliated to Osmania University

“Ishwar’s Abode”, Upperpalli ‘X’ Roads, Hyderguda, P.O – Hyderabad – 500 048

CERTIFICATE

This is to certify that Mr / Ms KRISHAN KUMAR is a

Bonafide student of this college with Roll No. 10/16 .He/She worked on

The project titled “ ONLINE TRADING “

in the organization INDIA INFOLINE under the supervision of

Mrs SAI RANI

Associate professor of this college during the year 2010 – 2012.

Project Guide

HOD

(Dept. of business management)

External Examiner

[pic]
India Infoline Ltd., 414, 4th floor, minerva complex, s.d.road, Secunderabad - 040 40189771 ____________________________________________________________

______________________

TO WHOM IT MAY CONCERN

This is to certify that Krishan Kumar (Roll.No.10/016), PGDM student of ICBM- School of Business Excellence has completed project work entitled “ONLINE TRADING” in our organization at Secunderabad , during the period of 6th may 2011 to 22nd June 2011.

During this course his performance was found to be very good and up to our expectation.

Regards,

T. Ashok Kumar
Sale’s Manager
India Infoline Ltd.

ABSTRACT

In the recent past the advancement of information technology and communication devices the global has become a village where in information moves from place to place quickly. Many progressive companies have made best use of the information technology to augment their sales. In all areas where ever speed is a necessity computer related technology is being extensively used. The stock market is one trading segment where in the computer related technology is widely used. In the present study an attempt has been made to analyze the various dimensions of online trading.

Share Market is a clear indicator of the developing trend prevailing in our country. Statistics reveal that the trade volume has been increasing continuously, coupled with the ups & downs which is a nature of share trading. We are living in an interlinked world. With growing volume of trade, it has become a necessity that people are aware of the intricacies of the web world.

ACKNOWLEDGEMENT

I take this opportunity to express my profound sincere gratitude to thank the management of INDIAINFOLINE LIMITED for their kind gesture for allowing me to undertake this project, and their staff who lent their helping hand towards the completion of this project successfully.

I am indebted to SRIDHAR sir (HEAD of the branch) , for allowing me to carryout my project work in the...
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