Cultural Barriers Case Study Summary

The case study that will be compared to College Inc. is Culture Barriers: When Equality Compromises Efficiency. The similarities of both cases are that the people like students or customers are not fully aware of what they will go through. For example, a hairdresser in the cultural barriers case signed a contract, but had to get a refund because she did not know about having to operate the online platform while students in for-profit colleges thought that they would get a credible degree, but ended up with no job and a huge debt. However, the huge difference between the two cases are for-profit colleges' and Ralph's intention. Ralph sincerely gave important information about the contract to customers, and it was not entirely his fault that customers are not satisfied and had to get refunds because there is a communication barrier.
Their degrees do not give students jobs and these colleges already knew that they would have debt since most students are not financially stable to pay for college alone. Both of these situations have different ethical reasons and methods. The cultural barriers study's ethical reason is cross-cultural contradictions; the business wants to help people with non-native English speakers while the contracts are in English and is not clarified enough to understand. The method they should use is justice because they should focus on taking down the language barrier and make it accessible for every customer. For-profit colleges obviously have a problem with competitive pressures on profits; they are competing with every college and want to make as much profit as possible. The method they should use is utilitarian because they focus on profits, but they should also focus on the benefits for students or else they will not make profit if potential customers know about the unemployed graduated students with