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Critical Review of Dementia Service User's Experience of Care

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Critical Review of Dementia Service User's Experience of Care
Title: A 3000 words essay critically reviewing a service user’s journey through their experience of care

In this essay I will critically evaluate a resident by the name of Tom Journey with dementia. He suffers from Alzheimer's dementia and lives in sheltered housing. I will explore issues surrounding nutrition intake, wandering, communication, incontinence and the environment that affect the client, family and staff. I will then look at the assessment process, care planning, implementing and evaluation. I will explore patient safety, intervention and the processes that managers and professionals have to undertake when managing patients with dementia. These interventions and approaches adopted are vital when planning person centred care. In addition, due to the policy of confidentiality I would not mention the name of the organisation and persons involved. The essay will end with a conclusion and a summary.

According to Mathers and Leanardi (2000), “Dementia is a syndrome caused by a range of illnesses and currently many are incurable, and cause progressive, irreversible brain damage. They include Alzheimer's disease (the most common cause), vascular disease, frontal lobe dementia and Lewy Body disease. Symptoms of dementia can include memory loss, difficulties with language, judgement, insight and failure to recognise people, disorientation, mood changes, hallucinations, delusions, and the gradual loss of ability to perform all tasks of daily living”,( Mathers and Leanardi, 2000). Mace and Rabin (1999) highlighted that, “the word dementia originated from two Latin words which mean “away and mind”. This can indicate a loss of memory inability to function effectively, which can result in mental confusion”. Jack is a seventy year old man with dementia. He lives in sheltered housing. He has four children two sons and two daughters. He was moved from his home into sheltered accommodation after the death of his wife Mary. His condition deteriorated very

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