Cost Efficiency through System Automation
1. Introduction
In spite of economic recession, the economy of Bangladesh has become the 48th largest economy in the world. The telecommunication sector holds a major portion of that economy. Currently six telecommunication companies are operating in Bangladesh. About 101.21 million customers are subscribed with those telecommunication companies. Among the six players of this sector Robi Axiata Ltd. is the “Emerging Market Service Provider of the Year”. Approximately, it grasps 21.65% customers of those subscribers. It has been operating its business work since 1997 as brand named “AKTEL”. In 2010, its management has transferred to Axiata group with brand named “Robi Axiata Ltd” At present the company is operating its one of the major part called “Fleet management” through a manual process. Now the management of Robi Axiata Ltd. has decided to automate this process through fleet automation to minimize the internal cost and to improve the operational Excellency. For this reason Robi Axiata Ltd. selected me as an intern to help it for making a report on process automation.
1.1 Origin of the Report
During the 3-month internship period in Robi Axiata Ltd, I was assigned to the task by Mohammad Khokon Meah, Manager Fleet Management (Facility& Services.), Robi Axiata Ltd, to prepare a project on process automation. Md. Mohabbat Hosen, Lecturer, Department Of Business Administration IBAIS University-Bangladesh, accepted the proposal to supervise the report as guide on behalf of Dept. of Accounting, IBAIS University-Bangladesh. This report is about the process Automation: Cost Efficiency and Operational Excellency. Here the report contains how to automate the current manual system of fleet management and benefits of the automation.
1.2 Objective of the Report
There are mainly two objectives of the reports. As follows:
A. Broad Objective:
1. To accomplish the
In spite of economic recession, the economy of Bangladesh has become the 48th largest economy in the world. The telecommunication sector holds a major portion of that economy. Currently six telecommunication companies are operating in Bangladesh. About 101.21 million customers are subscribed with those telecommunication companies. Among the six players of this sector Robi Axiata Ltd. is the “Emerging Market Service Provider of the Year”. Approximately, it grasps 21.65% customers of those subscribers. It has been operating its business work since 1997 as brand named “AKTEL”. In 2010, its management has transferred to Axiata group with brand named “Robi Axiata Ltd” At present the company is operating its one of the major part called “Fleet management” through a manual process. Now the management of Robi Axiata Ltd. has decided to automate this process through fleet automation to minimize the internal cost and to improve the operational Excellency. For this reason Robi Axiata Ltd. selected me as an intern to help it for making a report on process automation.
1.1 Origin of the Report
During the 3-month internship period in Robi Axiata Ltd, I was assigned to the task by Mohammad Khokon Meah, Manager Fleet Management (Facility& Services.), Robi Axiata Ltd, to prepare a project on process automation. Md. Mohabbat Hosen, Lecturer, Department Of Business Administration IBAIS University-Bangladesh, accepted the proposal to supervise the report as guide on behalf of Dept. of Accounting, IBAIS University-Bangladesh. This report is about the process Automation: Cost Efficiency and Operational Excellency. Here the report contains how to automate the current manual system of fleet management and benefits of the automation.
1.2 Objective of the Report
There are mainly two objectives of the reports. As follows:
A. Broad Objective:
1. To accomplish the