Communication Skills
HEC
COMMUNICATION SKILLSInside Out Approach
Dr. Hamid Rafiq Khattak
Communication
“If all my possessions were taken from me with one exception, I would hope to keep my power of communication --- for by it I would regain all the rest.”
--Daniel Webster, American Journalist
Why Study Communication?
Because…..
It can improve the way you see yourself through self confidence
Why Study Communication?
It can improve the way others see or perceive you.
Why Study Communication?
It can increase what you know about relationships. Why Study Communication?
It can teach you important life skills such as Conflict Resolution, Decision Making,
Team Building
Why Study Communication?
It can help you exercise your freedom of speech
It can help you succeed professionally
Career
What is Communication?
It is the Process of Understanding and
Sharing Meaning
Understanding- perceiving, interpreting, and comprehending the meaning of the verbal and non verbal behaviour of others.
Sharing- an interaction between people to exchange meaning
Meaning- shared understanding of the message
* Activity-3
The Communication Process Expanded Process
Stimulus creating message Stimulus to respond
Message
Encoding
Decoding
Understanding
Understanding
Decoding
Encoding
Response
Communication and Self
Communication starts with self…how we see ourselves can make a great difference in how you communicate.
Carl Rogers wrote, “Every individual exists in a continually changing world of experience of which he or she is the center” Communication begins with
Self
Dean Barnlund also developed the idea that “six persons” are involved in every two-person communication situation.
The other person’s view of you
(5)
Your view of yourself
(1)
How you believe the other person views you
(3)
How the other person believes you view him/her (6)
Your view of the other person (2)
The other person’s view of himself or herself (4)
What’s in a name?
COMMUNICATION SKILLSInside Out Approach
Dr. Hamid Rafiq Khattak
Communication
“If all my possessions were taken from me with one exception, I would hope to keep my power of communication --- for by it I would regain all the rest.”
--Daniel Webster, American Journalist
Why Study Communication?
Because…..
It can improve the way you see yourself through self confidence
Why Study Communication?
It can improve the way others see or perceive you.
Why Study Communication?
It can increase what you know about relationships. Why Study Communication?
It can teach you important life skills such as Conflict Resolution, Decision Making,
Team Building
Why Study Communication?
It can help you exercise your freedom of speech
It can help you succeed professionally
Career
What is Communication?
It is the Process of Understanding and
Sharing Meaning
Understanding- perceiving, interpreting, and comprehending the meaning of the verbal and non verbal behaviour of others.
Sharing- an interaction between people to exchange meaning
Meaning- shared understanding of the message
* Activity-3
The Communication Process Expanded Process
Stimulus creating message Stimulus to respond
Message
Encoding
Decoding
Understanding
Understanding
Decoding
Encoding
Response
Communication and Self
Communication starts with self…how we see ourselves can make a great difference in how you communicate.
Carl Rogers wrote, “Every individual exists in a continually changing world of experience of which he or she is the center” Communication begins with
Self
Dean Barnlund also developed the idea that “six persons” are involved in every two-person communication situation.
The other person’s view of you
(5)
Your view of yourself
(1)
How you believe the other person views you
(3)
How the other person believes you view him/her (6)
Your view of the other person (2)
The other person’s view of himself or herself (4)
What’s in a name?