Concept Paper 2
B231/Communication Skills in Nursing
According to Valentine, (as described in Arnold & Boggs 2007, pg.319), "CONFLICT has been defined as tension arising from incompatible needs, in which the actions of one frustrate the ability of the other to achieve a goal (1995)." My cousin Jason found his wife's sister really annoying. Sara, his wife, was very close to her sister. They talked several times a week on the phone, and she came over almost every Sunday afternoon. Sara knew that Jason was annoyed by her sister, but could never figure out why. Jason became irritable whenever she came over and always left the room. Sara and he would often have a fight Sunday evenings after her sister had left. One Sunday, Sara's sister stayed for dinner, and Jason was clearly upset. He kept his emotions to himself until she went home, but then he yelled at Sara. "Why does your sister always have to come over and wreck our Sundays? It's the one day that we have together and she ruins it for me!" After they talked about it some more, it came out that what really bothered Jason most about Sara's sister was her timing. Sunday was the one day he really counted on to relax, and he felt he had to be a host when Sara's sister was over. He wanted to sit in his lounge chair and listen to his CDs without worrying about a guest. Sara let her sister know that Sunday afternoons would not work on a regular basis. Sara's sister changed her weekly visit to Wednesday nights, and she only came over Sunday afternoons when she was explicitly invited. Jason appreciated the privacy he needed on the weekends. "Conflicts in any relationship are inevitable: they serve as warning that something in the relationship needs closer attention (Arnold & Boggs, 2007, pg. 319)." After my cousin and his wife talked about it some more, it came out that what really bothered Jason most about Sara's sister was her timing. Many times, resolving a...