Communication Channels Paper
Communication Channels Paper
HCS/320
Judd Shank
Erin Griffin
August 23, 2010
Communication is split into two parts one being the message or content and the channel it’s transmitted on. For example, you may want to communicate something about your emotional state, let’s say you are happy. You can communicate that over a variety of channels. They are writing a letter, sending an email, communicate it non-verbally or para-verbally, tape recording, etc., of how excited you are. The way health care organizations disseminated health information internally are in a variety of ways. The varieties of ways are memos, emails, letters, and telephone, and person to person. Health care organizations also disseminate health information externally as well. The varieties of ways externally are telephones, letters, email and memos, and person to person. What is important is that the different communication channels have different strengths and weaknesses (Bascal& Associates, 2008). The ways health care organizations disseminate health information internally are in a variety of ways. Internally in an organization there are many different ways each member of staff is disseminating health information to patients and other staff members. A staff member would not speak to a patient the same way they would another staff member. A patient might not understand some of the medical terminology as another staff member would. The key to finding the joy in practicing medicine lies in communicating with patients about their whole being rather than just focusing on their ailments, says dermatologist Steve Shama, M.D. (Gagnon, 2004). Staff in health care organizations also communicates via email, memos, and letters and on tape. Doctors would more than likely send emails and on tape as well to other doctors about patients’ diagnosis and prognosis. Memos are generally used from higher department heads to lower department staffing for a reminder about meetings or any other information
HCS/320
Judd Shank
Erin Griffin
August 23, 2010
Communication is split into two parts one being the message or content and the channel it’s transmitted on. For example, you may want to communicate something about your emotional state, let’s say you are happy. You can communicate that over a variety of channels. They are writing a letter, sending an email, communicate it non-verbally or para-verbally, tape recording, etc., of how excited you are. The way health care organizations disseminated health information internally are in a variety of ways. The varieties of ways are memos, emails, letters, and telephone, and person to person. Health care organizations also disseminate health information externally as well. The varieties of ways externally are telephones, letters, email and memos, and person to person. What is important is that the different communication channels have different strengths and weaknesses (Bascal& Associates, 2008). The ways health care organizations disseminate health information internally are in a variety of ways. Internally in an organization there are many different ways each member of staff is disseminating health information to patients and other staff members. A staff member would not speak to a patient the same way they would another staff member. A patient might not understand some of the medical terminology as another staff member would. The key to finding the joy in practicing medicine lies in communicating with patients about their whole being rather than just focusing on their ailments, says dermatologist Steve Shama, M.D. (Gagnon, 2004). Staff in health care organizations also communicates via email, memos, and letters and on tape. Doctors would more than likely send emails and on tape as well to other doctors about patients’ diagnosis and prognosis. Memos are generally used from higher department heads to lower department staffing for a reminder about meetings or any other information
References: Bascal & Associates. (2008-2010). Communication channels are important, what are communication channels and why are they important. Retrieved on August 17, 2010 from http://www.work911.com Diaz-Duque, O. (1989). Communication barriers in medical settings: Hispanics in the United States. International Journal of the Sociology of Language, 7993. Retrieved from SocINDEX with Full Text database. Gagnon, L. (2004). Listening, hearing, 'being in the moment ' leads to success, satisfaction. Dermatology Times, 25(11), 78. Retrieved from MasterFILE Premier Database. Rosemarie Nelson. (2005). Connecting the Providers in Your Healthcare Community: One Step at a Time. Frontiers of Health Services Management, 22(2), 13-28. Retrieved August 22, 2010, from ABI/INFORM Global.