Chapter 7
Case 7.1 Page 138
1) Based on the principles of path-goal theory, describe why Art and Bob appear to be less effective than Carol.
Path-Goal Leadership: Define Goals, Clarifies Path, Removes Obstacles, Provides Support.
Carol is the only one that removes the obstacles. Carol routinely has meetings, which she labels troubleshooting sessions, for the purpose of identifying problems workers are experiencing. Any time there is a glitch on the production line, Carol wants to know about it so she can help workers find a solution. This is something Bob and Art appear to be lacking.
2) How does the leadership of each of the three supervisors affect the motivation of their respective subordinates?
Art: Very hands on, gets involved. Art knows his stuff. Workers have few negative comments to make about Art, however, they are negative about many other aspects of their work. Employees aren't motivated because they don't feel like Art understands their situation.
Bob: People-oriented, very genuine and caring. Workers on his shift take a lot of heat from others for not doing a good job. His workers feel pressure because it is not always easy to figure out how to do their tasks. Workers complain to Bob and upper management about the difficulty of their jobs but nothing seems to happen. Employees aren't very motivated.
Carol: Carol routinely has meetings, which she labels troubleshooting sessions, for the purpose of identifying problems workers are experiencing. Any time there is a glitch on the production line, Carol wants to know about it so she can help workers find a solution. Carol gives reassurance and spends time with each worker. She motivates them greatly.
3) If you were consulting with Brako about leadership, what changes and recommendations would you make regarding the supervision of Art, Bob, and Carol?
Art: I would have Art work on the line for a bit so he can maybe understand how his workers feel. Would
1) Based on the principles of path-goal theory, describe why Art and Bob appear to be less effective than Carol.
Path-Goal Leadership: Define Goals, Clarifies Path, Removes Obstacles, Provides Support.
Carol is the only one that removes the obstacles. Carol routinely has meetings, which she labels troubleshooting sessions, for the purpose of identifying problems workers are experiencing. Any time there is a glitch on the production line, Carol wants to know about it so she can help workers find a solution. This is something Bob and Art appear to be lacking.
2) How does the leadership of each of the three supervisors affect the motivation of their respective subordinates?
Art: Very hands on, gets involved. Art knows his stuff. Workers have few negative comments to make about Art, however, they are negative about many other aspects of their work. Employees aren't motivated because they don't feel like Art understands their situation.
Bob: People-oriented, very genuine and caring. Workers on his shift take a lot of heat from others for not doing a good job. His workers feel pressure because it is not always easy to figure out how to do their tasks. Workers complain to Bob and upper management about the difficulty of their jobs but nothing seems to happen. Employees aren't very motivated.
Carol: Carol routinely has meetings, which she labels troubleshooting sessions, for the purpose of identifying problems workers are experiencing. Any time there is a glitch on the production line, Carol wants to know about it so she can help workers find a solution. Carol gives reassurance and spends time with each worker. She motivates them greatly.
3) If you were consulting with Brako about leadership, what changes and recommendations would you make regarding the supervision of Art, Bob, and Carol?
Art: I would have Art work on the line for a bit so he can maybe understand how his workers feel. Would