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Changing Communication Behavior

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Changing Communication Behavior
When was the last time you made a change in HOW you communicate? What! You've never had a NEED to change? "I communicate all the time." "I've been doing this for years and people tell me I'm a good communicator." "The Boomers are old school and they need to learn how to communicate with me via text." "The Xer's, Y's and Millennials just don't understand how to communicate effectively." Comments like these are even more reasons to read on.

With change comes the unknown. Without change comes little to no improvement in our professional and personal lives. Most of us do not make changes because it's not easy. When the changes you want to make are a must for you, you will fight tooth and nail to make it happen. How important is it to you to influence
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Everyone has their own opinion based on what they know and what they need to know.

4) Who are they? Dive further and ask; what do I want them to know about the topic? How will the action I want them to take benefit them? What are my listener's goals? Why should my listeners be interested in this particular topic?

Changing your communication behavior includes four steps: awareness, understanding, acceptance and taking action.

1. Awareness

A prerequisite for making a change is that you're aware of your communication strengths, weaknesses and impact on others. To truly be aware you need to ask others to give you constructive feedback. What you become aware of might be unexpected and surprising.

2. Understanding

This is the stage where you say, "A-ha! I understand what needs to be done to make the change I want to make." You've reached a stage where you stop denying this change is needed and are willing to accept it. When the pain is great enough or if you haven't seen results in a while, MAKE A CHANGE!

3. Acceptance

During this stage, you accept this can be the new and improved way you communicate. You're more open-minded, more interested in making the change and focused to move

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