Change management Banks operations

Since of the fast technological inventions, people are more depends on the technology. In Banking sector customers are now can operate their transactions through from their mobile or an e-mail whenever they wants from any place. This will makes customers life easier and to reduce the time of waiting in queues to do the transactions, also it’s minimize errors throughout banking operations. This technology will keep clients away from the bank and it will major impact on personal relationship with the clients and officers in the bank. The importance of PR is KYC (Know Your Customer). Throughout this transaction as a officer we are unable to identify the transaction reasons. If customer visits to the branch to do a transaction there is a form to be filled mentioning the reason to do the transaction. These methods will make 100% customer secure through his or her transaction through the bank. In Mobile banking if customer lost his or her mobile all the financial information can be known to 3rd party. If that 3rd party transfer the funds to overseas Bank it is impossible to do the reversal.
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