Cecil Rice Export, Alexandria, Egypt
Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
If employees or managers don't meet the standard, the first thing they're likely to accuse is ________.
1)
_________
A)
the organization
B)
their coworkers
C)
the standard
D)
their performance
2)
When data are analyzed and processed, they become ________.
2)
_________
A)
information
B)
economically viable
C)
a system
D)
factual
3)
Managers need ________ to monitor organizational performance and to control organizational activities.
3)
_________
A)
time
B)
data
C)
control analysis systems
D)
information
4)
When should the manager's course of action be to revise the standard?
4)
_________
A)
When the cause of the variation has been identified
B)
When the standard is acceptable
C)
When the variance is acceptable
D)
When the standard is not acceptable
Bahrul Kabeer's Control (Scenario)
Bahrul Kabeer, Inc., is a statistical software company based in Kuwait. This publicly traded firm has grown in a systematic fashion over its 25 year existence and now claims more than 12,000 employees worldwide. As it has grown, the company has adopted a hierarchical structure, which emphasizes organizational authority. Management relies heavily on administrative rules, regulations, and policies in order to meet its goals. However, the company has struggled to meet projected revenues for each of the past 10 quarters. While it is true that world financial markets have been in a free-fall over the past three years, demand for the firm's products has typically been fairly recession-proof in the past. The board of directors is growing increasingly impatient with the management team. The firm's president, Samira is
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
If employees or managers don't meet the standard, the first thing they're likely to accuse is ________.
1)
_________
A)
the organization
B)
their coworkers
C)
the standard
D)
their performance
2)
When data are analyzed and processed, they become ________.
2)
_________
A)
information
B)
economically viable
C)
a system
D)
factual
3)
Managers need ________ to monitor organizational performance and to control organizational activities.
3)
_________
A)
time
B)
data
C)
control analysis systems
D)
information
4)
When should the manager's course of action be to revise the standard?
4)
_________
A)
When the cause of the variation has been identified
B)
When the standard is acceptable
C)
When the variance is acceptable
D)
When the standard is not acceptable
Bahrul Kabeer's Control (Scenario)
Bahrul Kabeer, Inc., is a statistical software company based in Kuwait. This publicly traded firm has grown in a systematic fashion over its 25 year existence and now claims more than 12,000 employees worldwide. As it has grown, the company has adopted a hierarchical structure, which emphasizes organizational authority. Management relies heavily on administrative rules, regulations, and policies in order to meet its goals. However, the company has struggled to meet projected revenues for each of the past 10 quarters. While it is true that world financial markets have been in a free-fall over the past three years, demand for the firm's products has typically been fairly recession-proof in the past. The board of directors is growing increasingly impatient with the management team. The firm's president, Samira is