Business Communication Trends

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Business Communication Trends Paper
Marlo Catania
July 25th 2011

In today’s world there are so many ways to communicate it is unreal. Our society has gone from the average telegraph and postal service to the World Wide Web and Smart Phones. Adding these new communications into an everyday business role has created a highway for expansion and success for business around the world. Although my business does not benefit from much of this as we are off the grid I do see some things that are influenced by the worldly communications.

Well working in a little general store 10 years ago was challenging when it came to hunting and fishing seasons. You would have this terrible process of filling out a large inquisitive paper in order for the customer to receive their license. You would have to look up different codes in a book to fill in and call the National Forest Service Databank to see who drew what tag. It was a time consuming, annoying ordeal for the customers who were waiting in line and the clerk doing all the work. Now there is an internet service that is installed at our location by National Wildlife Fish and Game that is equipped with a training course and takes roughly 10 minutes as every one that is entered into the system is saved for future tags and licenses. So there are no more headaches. This form of communication really has changed our business for the better as people don’t dread getting their tags and licenses. Fish and Game benefit as more people are getting their tags and licenses for fun rather than just the avid hunters and fisherman.

I find that there is a lot of oral business communication at my job. As the manager and bosses run out the door they are yelling to do’s for me to accomplish throughout the day. Oral communication is fine with me, I can interpret the urgency of the to do’s and prioritize as they are giving me instruction. I also can ask questions to confirm what I am doing is correct. With written communication...
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