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Best Buy Implementation Plan

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Best Buy Implementation Plan
The successful implementation of Best Buys data driven Athena program, and a new customer service practices will make or break Best Buys second chance at recovery. After another year of dismal holiday sales, the CEO plans on continuing the execution of improving the shopping experience at its stores. Best Buy doesn’t want to only be known for selling technology products, but rather solve a need and improving the shopping experience. (Ruminski, 2016) Implementation of Best Buys new approach begins with the proper training of all employees, being able to capture the sale from a consumer when they are still in a Best Buy. Price matching and a stream lined supply chain will allow Best Buy to stay more competitive with Amazons Prime shipping and
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