2.1 COMPETITIVE ADVANTAGE
In order to develop a long-term position of advantage, Noor Arfa must be vigilant in managing its franchise system. One bad apple will impact on the entire chain. Maintaining extraordinary customer service and product experience, brand identity, and ensuring consistent standards, means operations can expand without fear of diluting the service or brand.
We have very strong manpower skills such qualified designer that will help develop exclusive batik cloths with exclusive art of batik design and high quality of sewing. This means delivering products of the highest quality at all times. It is also essential that the focus be directed at actively promoting the scope of the products and services on offer. We create design based on client requirement and always conscious about latest fashion and designs.
Additionally, we designed fashionable batiks that are sure to bring comfort, confidence and creativity to both professional and personal attire. Commitment to customer satisfaction, attention to details and most importantly impeccable craftsmanship make the solid foundation of our establishment.
2.2 SALES STRATEGY
2.3.1 YEAR ONE SALES PLAN
2.3 MARKETING STRATEGY
We have strong marketing backgrounds and recognize the significance of effective marketing. We have internal staff to help develop and implements a strategic marketing plan and guide publicity efforts in a cost –effective manner.
2.4.3 PROMOTION STRATEGY
We have strong marketing backgrounds and recognize the significance of effective marketing. We expect our strategy to draw corporate clients into Star Tailor Sdn Bhd from the beginning. We have internal staff to help develop and implements a strategic marketing plan and guide publicity efforts in a cost –effective manner.
Our goal is to keep our marketing budget to no more than 5% of our gross annual sales. Of course, we will build anticipation and excitement about the Star Tailor Sdn Bhd prior to its grand opening.
2.4.4 PRICING STRATEGY
The price of a service is the amount of money charged to customers in order to obtain the service. Pricing strategy is the process of determining the value of products or services developed by the company.
In carrying our business services as Star Tailor Sdn Bhd , we sell our products and services at reasonable price. By knowing our corporate customers demands, we would provide a good price with high quality tailoring services. This is important to us to ensure that our customers are satisfied and will continue to use our services in the future. In order to fix a price for a product, we have chosen to use cost-based pricing strategy. This is because in a business, there are a lot of unforeseen circumstances which cannot be predicted. Below is Price of batik offered by our company:-
Men Batik/Silk garments 1000 pieces at RM 250 to RM 400 per piece Women Baju Kurung 1000 pieces at RM 300.00 to RM 600.00 per piece
2.4.5 DISTRIBUTION STRATEGY
Distribution strategy is very important in every business. It is to ensure that the completed batiks cloths reaches and fits the clients on time. Our distribution strategy is direct to clients branches. For examples, currently we send batiks directly to all Jaya Jusco Store branches over the country, that is there are no middlemen involved between Jaya Jusco Store and Star Tailor Sdn Bhd.
2.4 STRATEGIC ALLIANCES
Stars Tailor Sdn Bhd plan to join the MARA vendor programs. This organization are dedicated to promoting local business within our community and sponsor several events downtown each year. As a member of this vendor programs, Star Tailor Sdn Bhd will gain exposure and make business contact.
2.5 EXCELLENT QUALITY
Stars Tailor Sdn Bhd make sure all the batiks sewn have no defects. Besides,...