November, 08, 2010
Humans communicate with each other countless time throughout the day. Communication is to transfer an idea from the sender to the receiver(s), which may require feedback from the receiver. The communicated information can be in the form of a letter, e-mail, memo, or text message. The goal of communication is to convey a message that will be understood by the receiver(s) of the message. Communication can be in the written form, verbal form, or nonverbal form of transferring information to the receiver(s). Communication barriers can prevent effective communication, which can hinder the flow of information between the sender and receiver(s). The following paper will discuss barriers to effective communication, and strategies implemented to overcome communication barriers. The process of communication and its components
The sender has an idea and decides to communicate the information to another party or parties. The sender then encodes the message by converting his or her information into words or gestures that will convey meaning to the receiver, but the encoding of the information has to be a shared system of understanding language or gestures that both parties understand without prejudice. This stage of conveying communication is very crucial because different words have different meaning to different people especially in different work populations. To avoid bypassing the sender has to be mindful of the intention and use of his or her words, and he or she should refrain from slang or jargon in communications with others that may not be aware of the intended meanings. The message can be received via telephone, fax, memo, face-to-face, letter, or web camera, the sender decides on the proper communication channel to send the message. The sender has to remove the necessary noise that may be attached to the message, and this can be accomplished by proof reading for typographical errors in the written communications. The channel noise may also be in the form of an inappropriate selection for sending the message as firing an employee in an email or memo. The individual to whom the message was transmitted is the receiver of the message. The receiver’s job is to translate the message from the sender into words or symbols that he or she can comprehend. This process is decoding and can be difficult at times because the sender and receiver may not share the same definitions for the words used in the message. The message needs to be barrier free from physical, and culture. The receiver’s response is feedback, and this will contain a message informing the sender that the message was received and comprehended as intended by the sender. Feedback can continue between parties and additional parties to the communication process (Wallace, Roberson, 2009). Differences between listening and hearing in communication
The difference between listening and hearing are the individual’s ability to perceive sound using his or her ears, which is the act of hearing. Individuals without a hearing impairment can perceive sound using his or her ears. Sound can be in the form of music, birds chirping, or the tone of a speaking voice. In communication a receiver may hear the sender’s message without paying attention to the content of the message he or she has perceived sound but he or she has not taken the information into account (University of Minnesota Duluth, 2006). Listening is a conscious effort on the receivers’ behalf that allows conveyed information by the sender to be processed by the brain of the listener. This process attaches meanings from words and sentences being conveyed. The listener processes this information whereas the sender is verbally communicating with the receiver. The receiver of the information concentrates as the sender is speaking before he or she responds to the conveyed information....