World University of Bangladesh
Assignment on Organizational Teams & Groups
Course code: HRM 1006
Submitted by: Ishtiaque Ahmed
Department: Business Administration
ID No: WUB-01/08/20/614
Submitted to: Nargis Begum
Lecturer of Business Administration Department
World University of Bangladesh
25th of May 2012
Question 1. Describe the model for managing change.
Ans: There are 5 stages in the model for managing change. They are—
1. Motivating change
2. Creating a vision
3. Developing political support
4. Managing transition
5. Sustaining momentum.
 Motivating change: There are two sets of motivating change, they are—
a) Creating readiness to change and
b) Overcoming resistance to change
a) Creating readiness to change: There are three activities of creating to change. The activities are—
➢ Make them understand that why it must occur. ➢ Show difference between current and future state of affairs and ➢ Communicate positively.
b) Overcoming resistance to change: The activities are—
➢ Dealing empathetically with employee’s feelings. ➢ Providing extensive communication about the changed effort and ➢ Encouraging participation by organizational members in planning changing
 Creating a vision: Well defined visions reduce uncertainty, show that the future will be beneficial and demonstrate that the future is attainable.
 Developing political support: Developing political support is critical in successful changed efforts. Powerful individuals and groups must be convinced/influenced that the change is good for them.
There are three sets of activities for developing political support. They are— ➢ Assessing agent’s power.
➢ Identifying key stake holders
➢ Influencing stake holders.
 Managing transition: There are three sets of activities for managing the transition state. They are—
➢ Activity planning involves specifying the sequence of activities, events and milestones. ➢ Commitment planning involves getting support and commitment for key players in the organization whose leadership and energy is needed to make the transition succeed. ➢ Management structures involve setting up parallel learning structures to initiate, lead, monitor, and facilitate the change.
 Sustaining momentum: Sustaining momentum is important to complete and stabilize the change. The activities involved are—
➢ Providing resources for change.
➢ Developing new competencies and
➢ Building a support system for changed efforts.
Question 2. Mention the eight mistakes that caused many programs to fail.
Ans: According to John Kotter, a professor at Harvard University School; identified eight mistakes that caused many problems to fail. The mistakes are mentioned below—
➢ Not establishing a great enough sense of urgency; ➢ Not creating a powerful enough guiding coalition; ➢ Lacking of a vision;
➢ Under communicating a vision;
➢ Not removing obstacles to the new vision;
➢ Not systematically planning for a creation of a short term wings; ➢ Dealing victory too soon and
➢ Not anchoring changes in the corporation’s cultures.
Question 3. Define team. Graphically explain the types of team?
Ans: A team is an energetic group of people, committed to achieving a common objective, who work well together, enjoy doing so and produce high quality results.
Team building is a process designed to create a work climate where members can achieve work satisfaction by directing...
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