Assignment business travel operations

BTEC National Extended Diploma: TRAVEL & TOURISM
UNIT 10: Business travel operations

Tutor: Owen Pugsley
IV:

Student Name: __________________

Overall Grade:

Student Declaration:

This is to certify that this is my own work and that all quotes are referenced and noted in the bibliography.

Signed: ____________________ Date:__________
Internal Verification
Signature
Date
IV Assignment

IV Grading

CONTENTS & SUMMARY OF ACHIEVEMENTS
(Please circle grade achieved)

Task
Hand Out
Hand In
Criteria Achieved/WBQ Core
1
03/11/14
03/12/14
P1
P2
D1
2
03/11/14
08/01/14
P3

3
03/11/14
03/02/14
P4
M1

4
03/11/14
27/02/14
P5
M2

For a Pass, all Pass criteria must be achieved. For a Merit, all Pass & Merit criteria must be achieved. For a Distinction, all Pass, Merit & Distinction criteria must be achieved.

ACHIEVEMENT FOR UNIT

Pass
(70pts)

Merit
(80pts)

Distinction (90pts)

Essential Skills
Tutor Feedback on Essential Skills Development:

WBQ Core
Tutor Feedback on WBQ Key Issues:

Tutor Feedback (see annotated notes for more detail)

Subject Tutor’s Signature:
________________________
Date:
_______

Student Comments

Subject Tutor’s Signature:
________________________
Date:
_______

ASSIGNMENT SCENARIO & TASK SUMMARY

SCENARIO:

You are working for a business travel agent and have been asked to put together a PowerPoint training presentation with supporting hand-outs about the business travel environment and the operational practices of business travel agents:

Task 1

P1

P2

D1 describe the current business travel environment

describe business travel working practices

discuss the current business travel environment and how business travel agents are responding to current challenges.

Task 2

P3

summarise business travel legislation, trade associations and licensing requirements

Task 3
P4

M1

review the current factors affecting business travel

explain how factors are currently affecting the business travel environment and operational practices

Task 4

P5

M2
Use appropriate resources to select, accurately cost and provide information for two business itineraries

justify how the costs, the itineraries and information provided fully meet the customer brief.

Task 1

P1

P2

D1 describe the current business travel environment

describe business travel working practices

discuss the current business travel environment and how business travel agents are responding to current challenges.

Tutor Task Feedback & Action Plan

Grading Criteria Achieved:
Staff:
Student:
Detailed Feedback:
Staff:

Student:
Action Plan for Improvements:
(Bullet List)

Target date for Improvements:

Task 2

P3

summarise business travel legislation, trade associations and licensing requirements

Tutor Task Feedback & Action Plan

Grading Criteria Achieved:
Staff:
Student:
Detailed Feedback:
Staff:

Student:
Action Plan for Improvements:
(Bullet List)

Target date for Improvements:

Task 3
P4

M1

review the current factors affecting business travel

explain how factors are currently affecting the business travel environment and operational practices

Tutor Task Feedback & Action Plan

Grading Criteria Achieved:
Staff:
Student:
Detailed Feedback:
Staff:

Student:
Action Plan for Improvements:
(Bullet List)

Target date for Improvements:

Task 4

P5

M2
Use appropriate resources to select, accurately cost and provide information for two business itineraries

justify how the costs, the itineraries and information provided fully meet the customer brief.

Tutor Task Feedback & Action Plan

Grading Criteria Achieved:
Staff:
Student:
Detailed Feedback:
Staff:

Student:
Action Plan for Improvements:
(Bullet List)

Target date for Improvements: