Assignment 1 Communication Analysis

In this assignment I am going to be explaining how my own communication skills could have been used to make both the interactions more effective.

In my one – one interaction I felt I could have improved my posture because when I was talking to Lora I was sat on a footstool so I was slouching abit. This may have given to Lora wrong impression. To improve my posture I could have sat upright and done something with my arms as they were just sitting there in front of me resting on my legs. This means I would have been showing more interest to the conversation. Although by slouching I believe it showed that I was relaxed and comfortable to be sitting and conversation with Lora. I have taken notice of my posture and for further interactions that
I believe there are more things to improve on in my group communication because it was a lot harder as there was more than one person. It was also harder because there was Joe* who is a resident and then there were 4 staff members between 20 – 35. There were a few barriers in this communication because we were outside and it was raining, everyone was cold and also we all had umbrellas covering our faces.

My active listening wasn’t very good because everyone was talking over one another, I think that if I had spoken up then I could of grasped what was getting said but because I was only there on placement I thought that I shouldn’t but in although who I was talking to should have taken turns in speaking. It was also harder because Joe is partially deaf so I would have had to shout slightly just for Joe to hear me. I could have asked everyone who was outside if they could take it in turns to speak so that I could understand what was happening but I didn’t feel like I had the power to say that to the staff because they work there. For future reference I could show a more relaxed body posture because this could have been a reason why I wasn’t included as much in the
This was because we were all outside and it was cold. Everyone had an umbrella to themselves so you couldn’t really get close enough to anyone to touch them. Although I did help Joe get out of his chair when it was time to go back inside. To improve on this I believe I could have helped Joe a bit more with getting in and out of his chair because then I would have used touch more appropriately rather than just grabbing at his hand to help him walk inside. I didn’t grab at Joe’s hand because I knew he could walk on his own with the aid of a walking stick but if he had of asked me to hold his hand then I would have