Preview

Analysis Of Eastern Dragon Seafood Restaurant

Better Essays
Open Document
Open Document
1054 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Analysis Of Eastern Dragon Seafood Restaurant
On October 6 2015,I went to the restaurant that I choosed in task 1 which is Eastern Dragon Seafood restaurant.What I learned in this assignment is firstly you must be confident in yourself to interview the manger of the restaurant.Without being confident you can’t ask the question properly and you will be scared.This is the main thing that I learned in this interview.Second thing that I learned is must trust yourself and be serious in this assignment.At first when i get the assignment question I was thinking it i so easy and can do it later.After sometime my classmates all started doing and I felt like I was left behind because that I take this assignment not seriously.Then only with my lecturer and friends help I was able to catch up and …show more content…
Though many of these businesses do succeed, employees who are treated like replaceable commodities act like replaceable widgets.A pat on the back, service support, and kind words go a long way with staff, but what goes even further is kindness and generosity. Get creative. One restaurant I worked for gave gift certificates and frequent flier miles to staff members who racked up a significant number of unsolicited compliments from guests. Set up a gift card exchange with neighboring businesses. Not only will you improve your employee’s morale, but you will also begin a great conversation about rewarding your staff’s performance with other neighboring businesses and improve your restaurant’s influence on your

You May Also Find These Documents Helpful

  • Better Essays

    Castle’s Family Restaurant’s mission is to promote customer loyalty by providing outstanding quality, service, cleanliness, and value and to promote employee loyalty through leadership training, promotion, benefits, and rewards. Castle’s Family restaurant currently employee’s approximately 300-340 employees of which 40% is full time; in the eight restaurants owned in the northern California area. Currently Jay Morgan is both operations manager and HR manager for the eight restaurants in which time and money is spent traveling between the eight restaurants to manually complete each restaurants HR tasks. Sales have shown improvement over the past ten years since Castle’s Family Restaurant opened up their doors, but continue to struggle with employee satisfaction that accounts for the increased turnover rates the company has experienced in the past two years. It is the mission of the company to not only satisfy their customers needs but also their employee’s and therefore it is imperative that the necessary means be taken to decrease the increased employee turnover…

    • 1041 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    The famous saying “Treat someone as you would like to be treated”, would be my personal motto for Burger Rentals. To have a good culture within the company, starts with the person in charge. Since the owner of Burger Rentals has been in the property sales business for so long, I’m sure he knows that it can become somewhat of a routine doing the same thing over and over every day, which is an easy way to break someone’s motivation. Incorporating Ceremonies and Rites culture into the business will keep employees motivated through their employment years. By having a party or a cook out when someone does a good deed or meets a milestone, everybody wins. Better yet, throwing a party once a week, or once a month would boost everyone’s morale (even if it’s something as simple as coffee and donuts). This also encourages employees to…

    • 565 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Minerva’s Grill and Bar is a casual restaurant that specializes in American and Italian cuisine. It has a warm and inviting atmosphere with a spacious dining area. Framed artwork, potted plants and interesting decorations are strategically placed throughout the room to give it an elegant and relaxing ambiance. Minerva’s also features a full-service bar with seating where guests can enjoy their favorite drinks with their meals.…

    • 144 Words
    • 1 Page
    Good Essays
  • Good Essays

    Earls Kitchen and Bar prides itself on its love of hospitality, regionally-inspired offerings and bringing the ‘best of everything’ to their guests (“Earls.ca”, n.d.). In maintaining its hospitality values and contemporary vibe, the napkin decision should be considered in terms of consumer perceptions. A study conducted by American linen company Milliken & Company found that 82% of U.S. consumers associated cloth napkins with a better restaurant appearance and ambiance, 84% with being environmentally friendly, 75% with better food quality and 88% with better service. Furthermore, the same study found that cloth napkins are often associated with customers’ expectations to pay more for the service, and thus, result…

    • 790 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Queensway Restaurant is on a mission to be Riverdale's favorite place to get authentic and delicious Caribbean and African cuisine. The restaurant is proud of to offer a large selection of delicious food with fresh ingredients. The menu specializes in exotic African inspired recipes with bold flavors, mouth tingling spices, and bright colors to entice curious palettes. Master chef Atinuke Ogunsalu has a passion for delivering a truly unique food experience where diners can enjoy award winning Jollof with rice, tomato, and fresh vegetables or traditional Asaro with sweet cooked yams and tomatoes.…

    • 144 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    demand has led to an explosion in the number of food co-ops, farmers' markets and hyphenated…

    • 292 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    I chose company and selected the food and beverage industry on the subject of to restaurants. The restaurant I picked was Le Fougeres Restaurant in Chelsea Quebec. Their mission statement focused on first class service, and a fair working environment, being a good citizen. Health and safety with an attractive plaace guest can enjoy. They also stated participating in charitable activities in the community. ( missionstatements.com 2/07/2015) The really were going for a oasis and taking people through an experience.…

    • 533 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Texas Roadhouse

    • 1140 Words
    • 5 Pages

    Texas Roadhouse is an organization that has set a high level of expectation to ensure their employees are happy with their work environment (Noe, Hollenbeck, Gerhart, & Wright, 2011). The organization has proven to set these standards to show other establishments that if their employees are happy then they will make sure their customers are satisfied with their purchase Noe et al’s (2011). According to their CEO J.Hart, it is important that employees are recognized and rewarded for their job performance Noe et al’s (2011). This is a cliché for companies but Texas Roadhouse put it into action. Therefore, during an economic downfall they are still able to services their employees with a high level of job security and enjoyable work environment Noe et al’s (2011).…

    • 1140 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Leadership Memo Sample

    • 510 Words
    • 3 Pages

    This memo is based on my observation and interview on the owner of the Kungfu Szechuan Cuisine restaurant, Mrs. Wanyan Liu. The purpose of this memo is to present my opinions about the leader's communication behavior and how her leadership has influenced the whole restaurant.…

    • 510 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    One of the major challenges a manager faces in motivating her employees today as opposed to 50 years ago is retaining a positive working environment. Today, the success of any business is for a manager to provide a positive working environment. This require manager having the abilities, tools, and knowledge to help her understand her employees’ retention needs and be able to implement a retention plan intended to increase employee engagement in the organization. In Noe, Holllenbeck, Gerhart, & Wright (2011), an article written by Texas Roadhouse Resturant states, "We wanted to provide a place that the whole family could enjoy." This statement suggests that Texas Roadhouse is a place where the whole family can enjoy great nourishment, in a fun-filled, enthusiastic atmosphere at a reasonable price. In this example, the practice on the culture of Texas Roadhouse involved putting their employees first and this is a key component in their formula for success. Employees who love their working environment tend to give customers better services. On the other hand, if a manager refuse to look after her employees, employees might depict negative work related performances; tardiness or unpunctuality, bad customer service, and even high turnover.…

    • 952 Words
    • 4 Pages
    Good Essays
  • Good Essays

    For my networking assignment, I decided to pick the restaurant and retail industries out of the three industries I had in mind. I have always been curious about working in both industries and the management of it. In this assignment, I interviewed seven different people that were found through personal connections. I got to interview four restaurant owners, a market owner and a general manager, and an owner of two gift shops. By doing these interviews, I learned how to write and adjust my questions based on each interviewee. Each interview was from thirty minutes to an hour long. I learned a lot from the restaurant owners and retailers, and I also got to try some deliciously food. I was nervous before conducting each of my interviews, but it…

    • 1668 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Mcdonalds Employment

    • 816 Words
    • 4 Pages

    One alternative to the current system, is putting emphasis on expanding their HR platform already in place and incorporating the employees more in the workings of the restaurant. This can be done through having more crew meetings and RAP sessions. Also they can improve procedures for dealing with grievances and adding things like opinion surveys (2). This type of change would start as a mandate at the corporate level but all implementation would be done by the individual managers of each store. One of the best things about this approach is that it can be started almost immediately. This is because it does not require any extra infrastructure or long deliberation between parties. You can start enforcing more meetings and starting the RAP sessions first. Then once management has agreed upon a new way to handle grievances and what to put on the opinion surveys, they could begin to implement them as well.…

    • 816 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Lebeouf, P.. (2010, April). Keeping staff motivated is the key to happy customers. Caterer & Hotelkeeper, 200(4621), 16.…

    • 3820 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    Fortune 500 Similarities

    • 1397 Words
    • 6 Pages

    The employees are what push any company to develop and thrive. Without good employees, companies tend to go backward rather than forward. When employees are dedicated and involved in the company, profits and successes are generally higher. Conversely, when they become uninterested and unappreciated, the company surely suffers. This is why the majority of successful companies on the Fortune 500 list make it a priority to keep their employees as happy as possible. According to Dr. Donna LaMar and Betsy Laney, both world renown psychologists, “Happy employees miss work less, perform better, and are more supportive of changes and willing to make them happen.” Some good ways to keep employees happy are to be encouraging and thankful, create a productive and good working environment, and make sure that everyone is involved as a team. “Happy employees make the customers happy,” says Alexander Kjerulf, a self-proclaiming chief happiness officer, and consultant on happiness at work, as well as the author of ‘Happy Hour Is 9 to 5’. “Studies show very clearly that when employees like their jobs, customers get better service and are more satisfied” (O’Brien). If a company shows encouragement, appreciation, and a good working atmosphere, they will have happier, more creative, and efficient employees…

    • 1397 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    George Mardikian, author of “Why I Close My Restaurant,” believes that true humility is a basic need of mankind. When Mardikian first came to America, strangers were enthusiastic to help him. Mardikian started employment at a San Francisco cafeteria and eventually bought the place. Based on his hardship in the past, Mardikian understood that people in need are everywhere. Affected by the kindness of the passionate strangers, Mardikian closed his restaurant every Christmas Eve to serve his employees and their families with a warm party.…

    • 138 Words
    • 1 Page
    Satisfactory Essays

Related Topics