Advantages and Disadvantages of Internal Coaching Programs

Topics: Coaching, Leadership, Management Pages: 1 (428 words) Published: March 3, 2013
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Advantages and Disadvantages of Internal Coaching 
Glenn Hallam, Ph.D. 


A popular trend in executive coaching is the development of a team of coaches within the  organization – individuals who have other jobs, often within human resources and sometimes in  leadership positions, who take on the added responsibility of coaching one or more executives.    Aside from being less expensive than external coaches, internal coaches have the advantage of  already understanding the organization’s business issues and internal dynamics. They are generally  aware of the executive’s context: his or her pressures, opportunities, etc., and they speak the  language of the organization. Also, if they have leadership experience in the organization, they may  find it easier to gain the respect of the executive and build rapport.    On the other hand, internal coaches usually have less coaching  and feedback experience than external coaches, with fewer  Compared to external  opportunities to practice and maintain their coaching skills.  coaches, internal  They may lack a cross‐organizational perspective that would  coaches usually have less  allow them to put the executive’s behavior in the context of  coaching and feedback  what is normal and healthy in other organizations (the  experience overall, and  internal coach may be “blinded” by their experience in the  company). They may perceive the coaching assignment to be  fewer opportunities to  less important than the other work they need to do, and have  practice and maintain  less time available for coaching. Because they often lack  their coaching skills.  relevant professional training, internal coaches may miss signs  of depression, substance abuse, marital decline, and so on.    Also, if the executive has some authority over the internal coach, the coach may be less inclined to  confront serious issues. If the coach is at a lower level in the organizational hierarchy, the executive ...
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