Qcf3 Unit7

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QCF HEALTH & SOCIAL CARE LEVEL 3
Promote person centred approaches in health and social care
Title
Promote person centred approaches in health and social care
Level

3

Credit value

6

Learning outcomes

Assessment criteria

The learner will:

The learner can:

1. Understand the application
of person centred
approaches in health and
social care

1.1 Explain how and why person-centred values
must influence all aspects of health and social
care work
The Principles of Care are a set of standards which
form the foundation on which to build your
practice. You need to be aware of why you must
promote the values in your day-to-day practice;
why you must consider the people you are
supporting in promoting these values, their
culture, their means of communication, their likes
and dislikes, their family, other professionals you
may be working with, your colleagues.
What is a value? A value is simply what is important in
the life of the person you are supporting.
The 8 principles of care summarises these values:
Individuality

Page 1 of 14

Assumptions should never be
made about a person. The person
should never have to fit in with you
or your organisation. People
should be allowed to make their
own choices. Find out about each
individual, look in their care plan,
what food do they like, what do
they want to eat? Find out how to
address each service user; do not
assume you can call someone by
their first name.

Rights

Choice

Each person you are supporting
should be allowed to make
choices. They should be given
thorough information in order to
make informed choices, and you
must acknowledge the benefits of
their choices.

Privacy

Always ask permission before
entering the individual’s room. Do
you always knock on their door?
Visitors must ask permission
before entering rooms. Close
doors when performing personal
hygiene.

Independence

Allow the people you support to do
things for themselves, however
small. Being independent does not
necessarily mean being
completely alone, but being
supported to do things for
themselves. Take time to enable
the people you are supporting to
be independent. This means not
doing things for them because it is
quicker.

Dignity

Page 2 of 14

People in your care should
continue to enjoy the same rights
as when they were living
independently. Each person you
are supporting has the right to say
no, the right to have a relationship,
the right to have a say in their
care. You may have to balance
their rights against your
responsibilities. Are they at risk?
Are you at risk?

Dignity is what we feel when we
are respected and it is what makes
us feel important in society and in
day-to-day life. Whether we are
eating, sleeping, living day-to-day,

or indeed dying, feeling dignified
is what we, as staff, are required to
do to give the person quality of
life. Be aware of the importance of
preserving a person’s dignity, ask
people how they wish to be
addressed; try not to rush and take
time to listen; use towels or
clothing to cover when performing
intimate care tasks and ensure
men in your care are offered a
daily shave
Respect

Showing someone you are
supporting that they are important,
whatever age, culture, disability,
gender, belief, or sexual
orientation. When working with
others, do you ignore them and
talk about your own life as if they
are not there? Are you using
terms of endearment without
recognising that people have a
choice of what name they would
like to be called?

1.2 Evaluate the use of care plans in applying person
centred values
Care planning is the basis of modern client-centred
social care provision. In the past there was a
climate of the individual ‘receiving treatment’ in a
passive way. Service users are now partners in
deciding upon care/treatment regimes and take an
active, consultative role in their care plans.

2. Be able to work in a...
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