| Edexcel BTEC Levels 4 and 5 Higher Nationals in Business Management | Unit Title: Managing Communications, Information & Knowledge (MCKI)| Unit Code: 16| Date Issued: 11.02.13| Student Name:| Student ID:| Date Received: |
Lecturer Name: | Internal Verifiers Name: |
Outcomes and assessment requirements
| Outcomes| Assessment requirements|
| | To achieve each outcome a learner must demonstrate the ability to:| 1| Assess information and knowledge needs internallyand externally to improve decision making and taking| 1 - Identify the range of decisions to be taken| | | 2 - Review information and knowledge needed to ensure effective decision taking| | | 3 - Assess internal and external sources of information and understanding| | | 4 - Make recommendations for improvement|
2| Create strategies to increasepersonal networking towiden involvement in thedecision-making process| 1 - Identify personnel including customers, other stakeholders and other experts| | | 2 - Make contact with those identified and develop business relationships| | | 3 - Involve those identified in decision making as appropriate| | | 4 - Suggest strategies for improvement|
3| Develop communicationprocesses to improve thegathering and disseminationof information andorganisational knowledge| 1 - Evaluate existing processes of communication in an organisation and look to ensure and improve appropriateness| | | 2 - Implement and justify improvements to ensure greater integration of systems of communication in that organization| | | 3- On a personal level, identify weaknesses and develop a personal plan to improve communication skills | 4| Design and improveappropriate systems for the collection, storage anddissemination of and access to the information andknowledge gathered| 1 - Evaluate existing approaches to the collection, formatting, storage, disseminating information...