Perception and Its Impact on Communication, Power and Politics in Organizations

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KULLIYYAH OF ENGINEERING

ENGINEERING MANAGEMENT

TOPIC 2:
Perception and its impact on communication, power and politics in organizations

Introduction

Organizations establishment function to fulfill needs of the people. In today’s competitive and yet challenging world, the organizations have to be growth-oriented. Organizations are composed of number of individuals working independently or in teams, and number of such teams makes a department and number of such departments makes an organization. It is a formal structure and all departments have to function in a coordinated manner to achieve the organizational objective [1]. The organization's base rests on management's philosophy, values, vision and goals. This in turn drives the organizational culture which is composed of the formal organization, informal organization, and the social environment. The culture determines the type of leadership, communication, and group dynamics within the organization. The workers perceive this as the quality of work life which directs their degree of motivation. The final outcomes are performance, individual satisfaction, and personal growth and development. All these elements combine to build the model or framework that the organization operates from. Perceived Behavioral Control is the individual’s belief concerning how easy or difficult performing the behavior will be. Pertaining to that matter, perception plays a key part in the  organization behavior. Thus, factors such as the efficient of communication, use of power authority and empowerment of the politics within organizations are influenced by one’s perception. Communication has crucial impacts within or among workgroups since it is a medium of channel to flow information, resources, and even policies. Further study is needed to explore this topic as it relates to the organizations [2]. Meanwhile, political behavior pervades organizational life. It focuses on developing and using power in an organization that it is also often gives power to people who do not have it from their organizational position. Basically, political behavior and power provides a direct relationship that give impact to an organizations. Therefore, the goal of this study is to describe the issue, analyze the problems faced and the discussion of previous proposal that have been made.

Literature Review

PERCEPTION AND ITS IMPACT ON COMMUNICATION IN ORGANIZATION

Organizational communication can be broadly defined as communication with one another in the context of an organization as discussed by sholars (Eisenberg & Goodall, 1997; Shockley-Zalabak, 2006) [4]. This type of communication includes activities of sending and receiving messages through various layers of authority, using various message systems, and discussing various topics of interest to the group we belong to or the company we work for. Organizational communication research has mainly been conducted both in the business management field and in the communication field; however, researchers have provided little knowledge about organizational communication and its roles and effects. Effective communication can enhance organizational outcomes in seminal studies done by (Garnett, Marlowe, & Pandey, 2008; Pandey & Garnett, 2006). Communication can influence on the perceptions and opinions about persons, communities, organizations, governments, and even society. One of the outcomes of communication is related to the flow of information, regulations, policies, and procedures. Other than that, communication is frequently expected to share information with members, to coordinate activities, to reduce unnecessary managerial burdens and rules, and ultimately to improve organizational performance. While the literature is contributing to establishing an understanding of how the context of the organization influences communication processes and how the nature of communication differentiates it from other forms of organizational...
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