1) ____________ are internal states that focus on particular aspects of or objects in the environment. A. Concepts B. Abilities C. Attitudes D. Values 2) Inventory shrinkages and accidents pertain to which component of direct costs associated with mismanaged organizational stress? A. Communication breakdowns B. Loss of vitality C. Performance on the job D. Participation and membership 3) Which of the following is an example of an indirect cost associated with mismanaged organizational stress? A. Distortions of messages B. Grievances C. Quality of productivity D. Quantity of productivity 4) Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress? A. Communication breakdowns B. Performance on the job C. Participation and membership D. Quality of work relations 5) Title VII is most relevant to the employment context because it __________on the basis of race, color, religion, sex, or national origin in all aspects of employment. A. prevents layoffs B. eliminates nepotism C. prohibits discrimination D. encourages advancement 6) Which of the following is NOT a major sub theory of discrimination within the disparate treatment theory? A. Cases that rely on direct evidence B. Cases that rely on circumstantial evidence C. Mixed-motive cases D. Cases that rely on a jury trial 7) Thousands of equal-pay suits have been filed, predominantly by ___________ since the Equal Pay Act of 1963 was passed. A. Americans with disabilities
B. the elderly C. African Americans D. women 8) The Thirteenth Amendment A. prohibits each government in the U.S. to stop a citizen from voting based on race B. prohibits the denial, termination, or suspension of government contracts C. prohibits slavery and involuntary servitude D. guarantees equal protection of the law for all citizens 9) ____________ refers to actions taken to overcome the effects of past or present practices, policies, or other barriers to equal employment opportunity. A. ROWE B. Voluntarism C. Affirmative action D. Managing diversity 10) Which of the following would you associate with managing diversity? A. Quantitative B. Internally focused C. Government initiated D. Assumes integration 11) _____________ is an inevitable byproduct of teamwork, especially when teams are drawn from a diverse base of employees. A. Declining productivity B. Discrimination C. Diversity D. Intolerance 12) When companies discover they can communicate better with their customers through employees who are similar to their customers, those companies then realize they have increased their _____ diversity. A. internal B. primary C. external D. secondary 13) Which of the following observations is correct? A. Diversity is quantitative and affirmative action is qualitative. B. Diversity is proactive and affirmative action is reactive. C. Diversity is problem focused and affirmative action is opportunity focused. D. Diversity is government initiated and affirmative action is voluntary 14) How firms compete with each other and how they attain and sustain competitive advantage is the essence of A. operations management
B. financial management C. data management D. strategic management 15) Which of the following defines the crucial elements for a strategy's success? A. Strategy analysis B. Strategy formulation C. Strategy facilitation D. Strategy implementation 16) How does a mission statement differ from a vision statement? A. The mission statement includes the result of an analysis of the future availability of labor and also future labor requirements. B. The mission statement is an effort to anticipate future business and environmental demands on an organization, and to provide qualified people to fulfill that business and satisfy those demands. C. The mission statement typically includes a fairly substantial effort to establish some direct line-of-sight between individual competency requirements and the broader goals of an organization. D....
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