Critical Incident Plan

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CIP
Critical Incident Plan
Toolkit for Childcare Providers

Acknowledgements
Critical Incident Plan – A Toolkit for Childcare Services

The Critical Incident Plan Toolkit was created in collaboration with twelve partners in the childcare sector. Funding was granted through the Department of Children and Youth Affairs (DCYA) Central Fund and administered by Pobal. The project steering group is greatly indebted to Margaret McHugh, who was contracted to research and develop the Critical Incident Plan: Toolkit for Childcare Services. Her clarity and vision resulted in a resource that is both comprehensive and user-friendly. Childcare providers, Norma Hanley and Anne Rabbitte, contributed valuable feedback as members of the steering group. Feedback from childcare providers who responded to the questionnaire, as well as those who evaluated the plan just before it was finalised contributed greatly to the end product. Frank Kavanagh, Senior Psychologist, National Educational Psychological Services (NEPS) generously shared his expertise in the early stages of the project. Breda McCarthy, Team Leader, HSE Pre-school Services chaired the steering group and was on hand to advise and support, as was Moira Culkin, Director of Nursing in Bon Secours Hospital and Galway City & County Childcare Committee Board Member. Rosario Ní Shúilleabháin Information Officer, Galway CCC was the CIP project manager. Steering Group Breda McCarthy (Chairperson) Margaret McHugh Moira Culkin Norma Hanley Anne Rabbitte Early Years Manager, HSE West Critical Incident Response Consultant Board Member, Director of Nursing Bon Secours Manager, Childcare Service Board Member & Manager, Childcare Service

Mary Giblin Coordinator, Galway CCC and All staff of Galway City & County Childcare Committee Project Partners Breda McCarthy Kerstin Murray Irene Cafferky Jim Power Grainne McKenna Dara O’Brien Sharon Boles Muriel Martin Marie McArdle Aileen Healy Jeremy Kynaston Teresa Heeney Irene Gunning Patricia Murray Early Years Manager, HSE West Child Care Manager, HSE North Tipperary Manager, Roscommon CCC Coordinator, Mayo CCC Coordinator, Fingal CCC Coordinator, Limerick City CCC Coordinator, Sligo CCC Coordinator, Westmeath CCC Coordinator, Longford CCC Coordinator, North Tipperary CCC Coordinator, Wicklow CCC Director of Services, Early Childhood Ireland Chief Executive, Early Childhood Ireland Chief Executive, Childminding Ireland

Table of Contents
Policy Statement Definition of a Critical Incident Emergency Preparedness Responsibilities and Roles in Emergency Planning and Response Preparing the Emergency Preparedness Plan(s) Development of Emergency Preparedness Plan(s) Critical Incident Procedures Communication with the Media Business Continuity Planning Evaluation and Review of Management Plan 3 3 3 4 6 7 8 9 10 10

Appendices
Appendix A) Sample Emergency Preparedness Risk Assessment Appendix B) Sample Template for Emergency Contact List Appendix C) Sample Evacuation Bag Content List Appendix D) Sample Individual Emergency Preparedness Plans Appendix E) Sample Critical Incident Action Guide Appendix F) Emergency Operational Procedure & Time Log Appendix G) Contacting Emergency Services – What to expect Appendix H) Principles of Evacuation Appendix I) Principles of Lockdown or Sheltering on Site 11 13 14 15 17 18 19 20 21



CIP
Critical Incident Plan
Toolkit for Childcare Providers

Introduction
Expect the unexpected! Emergency situations usually come with little or no warning and often result in confusion and devastation. The purpose of this toolkit is to address basic emergency planning and response for a range of childcare emergencies. The outcome of a critical incident is dependent on how well the people involved have planned and prepared for such occurrences. The aim is to create a sample critical incident response policy and procedure for childcare services allowing providers to have the capacity to respond appropriately in the...
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