Eliezer A. Albacea Xavier Aurelio Q. Tabbada
University of the Philippines OPEN UNIVERSITY
Management Information Systems By Eliezer A. Albacea and Xavier Aurelio Q. Tabbada
Copyright © 1998 by Eliezer A. Albacea and Xavier Aurelio Q. Tabbada and the UP Open University Apart from any fair use for the purpose of research or private study, criticism or review, this publication may be reproduced, stored or transmitted, in any form or by any means ONLY WITH THE PERMISSION of the authors and the UP Open University.
Published in the Philippines by the UP Open University Office of Academic Support and Instructional Services 2/F, National Computer Center CP Garcia Avenue, Diliman, Quezon City 1101 Telephone 63-2-4261515 Email firstname.lastname@example.org
First edition, 1998 Relayout July 2007
Layout by Helen M. Creer
Printed in the Philippines
Welcome to the distance mode offering of Computer Science G, Introduction to Management Information Systems. This text was written with the aim of introducing the concepts of Management Information Systems. Management Information Systems (MIS) is the application of information technology to organizational and managerial needs. After reading and doing the SAQs and activities in this text, you should already be aware of what information technology can contribute to an organization and how to bring that solution to fruition. Your strength after taking this course lies in your ability to apply the knowledge of information systems and technology to help organizations compete more successfully in the marketplace or to streamline current operations. Here you will be trained to utilize your business-based backgrounds in working with managers and users to specify technology needs that benefit the organization. Another skill expected of you after this course is to be able to analyze and implement enterprise-wide solutions to information problems and manage telecommunications efforts. You might also be expected to know how to implement and manage corporate-wide information systems projects. Gee! It seems that there are a lot of things expected of you. Well, the idea of this course is to introduce you to the concepts of MIS. Learning MIS does not usually occur after doing a semester course. You have to practice it in your organization and apply what you learned. As you go along, you become more experienced and learning should become faster due to the correct foundation provided by this course. Good luck and I encourage you to allocate enough time for this course. For any comments and corrections, please contact one of the authors using the address below. Institute of Computer Science University of the Philippines Los Baños (049) 536-2313 Phone (049) 536-2302 Fax email@example.com Email http://www.uplb.edu.ph/~eaa Web page
Table of Contents
Module 1 Information Processing in Perspective, 1 Objectives, 1 Computers and Information Processing, 1 Data, Information, and Information Systems, 2 Data versus information, 2 Information, 8 Information Systems, 10 Information Systems and the Human Heart, 14 Information Resource Management, 16 Information and Decision-Making, 17 Levels of Management, 18 Decision-Making, 19 Types of decisions, 20 The decision-making process, 21 Why We Study Management Information Systems, 24 Information Systems Trends, 24 Answers to Self-Assessment Questions, 26 Module 2 Systems Planning and Development, 29 Objectives, 29 MIS (EM-EYE-ES) Planning, 30 MIS Strategic Planning, 31 MIS Operational Planning, 37 Systems Development and Management, 40 The system life cycle, 41 Conception stage, 41 Development stage, 42 Birth stage, 42 Production stage, 42 Death stage, 42 Assessing System Feasibility, 43 Technological feasibility, 43 Economic feasibility, 44 In-House versus Proprietary Software, 45 Approaches to Systems Development, 47 The prespecification approach, 47 The prototyping approach, 49 Management of Systems...