Human Resource Management: Finding and Keeping the Best Employees
CHAPTER 11 – HUMAN RESOURCE MANAGEMENT: FINDING AND KEEPING THE BEST EMPLOYEES
LEARNING GOALS
After you have read and studied this chapter, you should be able to:
1. Explain the importance of human resource management and describe current issues in managing human resources. 2. Illustrate the effects of legislation on human resource management. 3. Summarize the five steps in human resource planning. 4. Describe methods companies use to recruit new employees and explain some of the issues that make recruitment challenging. 5. Outline the six steps in selecting employees. 6. Illustrate employee training and development methods. 7. Trace the six steps in appraising employee performance. 8. Summarize the objectives of employee compensation programs and describe various pay systems and fringe benefits. 9. Explain scheduling plans managers use to adjust to workers' needs. 10. Describe the ways employees can move through a company: promotion, reassignment, termination, and retirement.
LEARNING THE LANGUAGE
Listed below are important terms found in the chapter. Choose the correct term for the definition and write it in the space provided.
|Affirmative action |Job analysis |Online training |
|Apprentice programs |Job description |On-the-job training |
|Cafeteria-style fringe benefits |Job sharing |Orientation |
|Compressed workweek |Job simulation |Performance appraisal |
|Contingent workers |Job specifications |Recruitment
LEARNING GOALS
After you have read and studied this chapter, you should be able to:
1. Explain the importance of human resource management and describe current issues in managing human resources. 2. Illustrate the effects of legislation on human resource management. 3. Summarize the five steps in human resource planning. 4. Describe methods companies use to recruit new employees and explain some of the issues that make recruitment challenging. 5. Outline the six steps in selecting employees. 6. Illustrate employee training and development methods. 7. Trace the six steps in appraising employee performance. 8. Summarize the objectives of employee compensation programs and describe various pay systems and fringe benefits. 9. Explain scheduling plans managers use to adjust to workers' needs. 10. Describe the ways employees can move through a company: promotion, reassignment, termination, and retirement.
LEARNING THE LANGUAGE
Listed below are important terms found in the chapter. Choose the correct term for the definition and write it in the space provided.
|Affirmative action |Job analysis |Online training |
|Apprentice programs |Job description |On-the-job training |
|Cafeteria-style fringe benefits |Job sharing |Orientation |
|Compressed workweek |Job simulation |Performance appraisal |
|Contingent workers |Job specifications |Recruitment