Starbucks Case Report EXECUTIVE SUMMARY Founded in 1971‚ Starbucks was one of the wildly successful global brands in the world. The vision of Starbucks was coffee culture as community‚ the Third Place between work and home‚ where friends can share the experience and gourmet coffee. After going public in 1992‚ Starbucks’ strong financial performance and rapid growth made it a heated growth stock. Its growth was propelled by swift expansion in the number of stores‚ not only in the United States
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Executive Summary Starbucks is a coffeehouse corporation that produces delectable drinks and pastries. It has become one of the biggest coffee companies and is well known for their drink products including: Coffee‚ Tea‚ Frappuccino’s and Smoothies. Starbucks originated in Seattle’s Pike Place Market. Dunkin Doughnuts and McDonalds are currently Starbucks greatest competitors. Dunkin Doughnuts is one of the largest baked goods and coffee chains in the world with 65 percent of their product being
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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Starbucks Marketing Mix � PAGE * MERGEFORMAT �2� Starbucks Marketing Mix Successful organizations understand the importance of a strong marketing strategy to satisfy customers and sustain growth. Making the right decisions depends on several variables. The purpose of this paper is to describe the four elements of marketing mix and share how Starbucks has implemented an effective and powerful marketing strategy to become the world’s largest coffeehouse chain. MARKETING MIX DEFINED A marketing
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strategy they have. Starbucks expanded at every corner‚ being next to each other and in the same neighborhood. Starbucks planned to add more than 2‚000 new stores in 2008‚ but the growth in new stores was slow. Since the recession of economy in 2008‚ they had to close 600 poor performance stores and fired 12‚000 employees. Another huge limit came from McDonald’s threat. In the last few years‚ McDonald had upgraded its coffee called McCafe at cheaper prices less than Starbucks. 6. Would drive-through
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STARBUCKS Case Study Alex Cochran May 2003 Starbucks – A Case Study. Table of Contents Alex Cochran 2003 Executive Summary..................................................................................................................................3 Market Segmentation ...............................................................................................................................4 Methods of Segmentation............................................................
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1. What is Starbucks’ retail strategy? What is its target market and how does it try to develop an advantage over its competition? Starbucks retail strategy is selling the “Starbucks Experience” by offering a community gathering place‚ with comfortable seating in a relaxing atmosphere while selling quality products and great customer service. The company’s retail strategy is also aimed to maintain customer loyalty and repeat business. Its target market started out to be business people between
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Starbucks Brand Audit Starbucks - Brand Audit Ranking as the 96th in Interbrand’s Top 100 Brands of 2011 list with its $3.6 million brand value‚ Starbucks is one of the most successful and highly recognized brands. In order to understand more about the underlying strategies that brings this success‚ we analyzed the brand focusing on its brand inventory‚ brand positioning‚ marketing strategy‚ consumer perceptions and competitors. Finally‚ we evaluated Starbucks’ strengths and improvement areas
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InternationalMarketing Strategy | Starbucks Czech Republic | | Outline 1. About the Company a) Establishment b) Assortment c) Starbucks is not a franchise 2. Starbucks Marketing Strategy a) Environmental campaigns b) Advertisement c) Targeted audience 3. Starbucks Internationally a) International Marketing Strategy b) Distribution 4. Adaptation to the Czech Market a) Locations b) Marketing Strategy Adapted c) Competition 5.
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Starbucks Corporation Starbucks History: Starbucks’ opened its first store in 1971‚ at Pike Place Market in Seattle‚ by three partners Zev Siegel‚ Jerry Baldwin and Gordon Bowker. Starbucks opened with the intent of being a gourmet coffee bean retailer and coffee equipment seller. The Starbucks name and logo came from two influences; a character named Starbuck in the classic book‚ Moby Dick‚ and a mining camp on the base of Mt. Rainier called Starbo. These two influences were combined to create
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