Trends In Hospitality Sector Hospitality is all about offering warmth to someone who looks for help at a strange or unfriendly place. It refers to the process of receiving and entertaining a guest with goodwill. Hospitality in the commercial context refers to the activity of hotels‚ restaurants‚ catering‚ inn‚ resorts or clubs who make a vocation of treating tourists. Helped With unique efforts by government and all other stakeholders‚ including hotel owners‚ resort managers‚ tour and travel
Premium Hotel Hospitality industry
Practices and Theories‚ Vol. 2‚ No. 1‚ 2012 (January)‚ e-ISSN 2247 – 7225 www.ijept.org Current and Future Trends in Tourism and Hospitality. The Case of Greece by Soultana (Tania) Kapiki Alexander Technological Educational Institute of Thessaloniki tkapiki@tour.teithe.gr Abstract. This paper identifies some of the current and future trends affecting the tourism and hospitality industry‚ including globalisation‚ guests’ safety and security‚ the importance of offering outstanding services‚ the new technologies
Premium Tourism Hotel
The Impact of Smoking Bans on the Hospitality Industry: New Evidence from Stock Market Returns Abstract The vast majority of over 150 studies conclude that smoking bans do not have adverse effects on the revenues‚ profits‚ or employment of hospitality industry firms. However‚ several important criticisms have recently been raised which call into question many of the prior results. I examine the market value impact of a proposed smoking ban using a sample and methodology not subject to the
Premium Scientific method Hospitality industry Stock market
Business Across Culture Week 3 Learning Journal Hospitality Across Culture Hospitality is the relationship between guest and host‚ or the act or practice of being hospitable. When coming to another country‚ we always want to make a good impression to the native people like showing them our hospitality. But sometimes‚ because of different culture our hospitality is considered as offence.So what should we do in this case? In case study‚ a typical situation
Premium Sociology Socialization France
Table of content Table of content Introduction 1. Globalization and its definition 2. Globalization and Hospitality Industry 3. Challenges brought by Globalization 3.1 Globalizing marketing 3.2 Global promotion 3.3 Global advertising 3.4 Global e-marketing 3.5 Global pricing 3.6 Global ethics 4. Strategies and tends toward Globalization Conclusion References Introduction World maps define national boundaries‚ but those lines belay the increasingly clear nature of the global
Premium Globalization Marketing Tourism
An undergraduate thesis presented to the College of Hospitality and Tourism Management in partial fulfillment of the requirements for the Degree of Bachelor of Science in Hotel and Restaurant Management October 2013 Abstract A Descriptive Study of Aptitude and Skills of Senior Hotel and Restaurant Management (HRM) Students of Pambayang Dalubhasaan ngMarilao and the Identified Career Opportunities in Hospitality Industry was conducted to meet its goals as follows: To find the
Premium Hospitality industry Weighted mean Arithmetic mean
Situational Leadership in Hospitality If one look at the nature of the hospitality industry‚ it is serviced-base‚ it is labor-intensive‚ it is renowned for its high staff turnover and labor diversity in term of age‚ culture‚ and background; one may conclude that the industry is all about people. When people become the most valuable asset of an organization‚ simply managing them is no longer sufficient to compete in today’s challenging business world. Leadership has become the new key operative word
Premium Leadership Situational leadership theory
Francina Orfila-Sintes probes into how managerial characteristics and training plans have an effect on innovation in the Hospitality industry. Summary This paper delves deeper into innovation in the Hospitality industry and how managerial traits and training sessions for employees affect innovation. Innovation is an important part of all industrial sectors ‚may it be hospitality or tourism or any other industry. Innovation is necessary to keep up with the world and other sectors and consumers that
Premium Hotel Research Decision making
of service quality The Gap model of service quality was developed by Parasuraman‚ Berry and Zeithaml (1985)‚ and more recently described in Zeithaml and Bitner (2003). It has served as a framework for research in services marketing‚ including hospitality marketing‚ for over two decades. The model identifies four specific gaps leading to a fifth overall gap between customers’ expectations and perceived service. The five gaps x Customers have expectations for service experiences and they use them
Premium Service Service system Services management and marketing
Chapter 7 Question reviews: 1: Why do hospitality firms need to advertise? What factors should be considered when planning an advertising strategy? Hospitalities firms advertise for a number of reasons: Advertise reach a vast audience. Advertising is relatively inexpensive. Advertising prompts audience response Advertising demonstrate competiveness 2: what types of media are available for print advertising‚ and what are the advantages and disadvantages of each type? Print advertising:
Premium Advertising Marketing Public relations