SERVICES AND CUSTOMER MANAGEMENT GRIEVANCE AND COMPLAINT HANDLING IN SERVICE INDUSTRY Group Members: Gowtham Nannapaneni (10018) Thammiah Ayappa (10042) Amit Kumar Jha (10064) Kundal Mahanta (10085) Sowmya.B (10108) Group Members: Gowtham Nannapaneni (10018) Thammiah Ayappa (10042) Amit Kumar Jha (10064) Kundal Mahanta (10085) Sowmya.B (10108) Group Members: Gowtham Nannapaneni (10018) Thammiah Ayappa (10042) Amit Kumar Jha (10064) Kundal Mahanta (10085) Sowmya.B (10108) Group
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Through the course of Antigone‚ a play by Sophocles‚ various characters justify their actions based on their own perception of duty. A strong example of one of them is Antigone. In the play‚ Antigone experiences a series of moral tests. She has to choose whether to abide by the laws of Thebes or take her own path and follow moral laws and obey the gods instead of the King Creon. She chooses to go against Creon and follow her own moral laws and bury her brother. All though later punished for her denial
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when I am asked what my duty to America is. It manages to hold the answer to this difficult question in a mere 13 words. Those 13 words‚ cover my duty of nationalism‚ my duty to do what is right‚ and my duty to scrutinize the bureaucracy. It is these 13 words and the three ideas that they encompass‚ that have revealed to me my responsibilities as an American. To start off‚ let’s talk about my duty of nationalism. As Americans‚ I believe we have an obvious and distinct duty to display our respect and
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1.explain how the body respond are explained by the cellular and tissus estructure and physiology (1.2)Identification of how body system interact to ensure proper functioning and growth of the human body. And 6 elements explain how the body responds to his physical activities (particularly in relation to the musculoskeletal system‚ cardiovascular system and respiratory system). 2.2 explain how the body respond are explained by the cellular and tissus estructure and physiology (2.3)
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Line of Duty Death On December 23‚ 2011‚ firefighter James Rice passed away while battling a three-alarm fire. It has been said that his cause of death was due to breathing in “toxic fumes”‚ while he was wearing a breathing mask. We are still waiting for the state medical examiner to release the final report on how Rice passed away. Though we are unsure of his death it has been confirmed that an electrical problem sparked the blaze. Residents at the scene said a malfunctioning fuse on the second-floor
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called Full Duty: Vermonters in the Civil War the author writes‚ “It voted to give each private $7 a month in state pay‚ in addition to the $13 offered by the federal government” (Coffin). In today’s currency he earned about $192.35 a month with the addition of about $357.23 given by the federal government. There wasn’t very much training for these soldiers some of them didn’t even quite know how to use their guns when they went off to war. Using a rifle was complicated if you didn’t know what you
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Q1) Can a division manager develop verifiable goals‚ or objectives‚ when the president has not assigned them to him or her? How? What kind of information or help do you believe is important for the division manager to have from headquarters? Ans : Yes‚ I think a division manager can develop verifiable goals‚ or objective‚ when they have not been assigned to him or her by the president. As Division Manager oversees a section of a company. He or she sets the direction for
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it against the law to discriminate against employees on the bases of race‚ color‚ religion‚ sex‚ national origin‚ disability‚ reprisal/retaliation‚ sexual orientation or age. An individual who files a complaint or takes part in an investigation of an Equal Employment Opportunity (EEO) complaint‚ or who go up against an employment practice made illegal under any of the laws enforced by EEO Counselor‚ is protected from retribution. Individuals who think they have been discriminated upon‚ must
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Joseph Stalin made extremely challenging decisions regarding Soviet’s foreign relations with other European and North American nations during his regime. Before Stalin’s rule‚ Vladimir Lenin became the first leader to create the world’s first single-party socialist state (12). He set up a Communist International organization that strongly advocated world communism. Lenin sent it out to Europe and Asia‚ in hope of liberating the people from capitalist and imperialist control. This policy contrasted
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Duty of care is the legal obligation that reasonable care must be taken to avoid acts with a reasonably foreseeable outcome of injuring another person. The concept of ‘duty of care’ was first recognised in Donoghue v Stevenson [1932] AC 562 where it was established that a duty of care is created via proximity‚ or a relationship between the defendant and the plaintiff. This is known as the ‘neighbour principle’ ‚ which relies on combination of proximity and a reasonably foreseeable risk of harm
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