Knowing the purpose of communication is knowing how to communicate with people in different ways, whether it’s starting a conversation with someone or sending a message it is important to know the purpose of communication when contacting another person or company as I need to find out information and normally very specific information.
If you know the audience you are communicating with you have to adapt to an acceptable way of communicating. For example, If a business man or woman with many years of experience will be able to understand more complex business jargon where as a new employee to a business would need things explaining in a jargon-less way, unless you also clearly explain what the technical term means but this can be time consuming. As I’m quite new to the world of businesss there is a lot of jargon I don’t understand so sometimes I need things explained to me in more detail.
There are different ways of write, colloquil, casual and formal, the reason you would use different styles of writing is to adapt to different people and situations. It all depends on how it is indended to be said and what the document will be used for.
* Casual language is something that we use to communicate with family and close friends. Most of the time its quite informal.
* Colloquial language is an informal conversational style of writing.
* Formal language is used mostly within business communication and is usually based with professional intention.
The most important reason for the use of correct grammar, punctuation and spelling is to make sure that the person/company receiving the information is able to read it accurately. It is also very important as any documents created with imperfections such as spelling and grammar can look unprofesional and reflect negatively on the company.
Plain English is language used for the type of communication that avoids technical language and