Bobby Magallanes, Cassandra Fleming, Kristy Kobzeff, Nathan Thompson, Zac Bell
MGT 330
November 10, 2014
Henry Tran
External/Internal Factors Paper
As organizations strive to produce profits and find economic success, there are external and internal factors that affect the achievement of financial goals. Starbucks is a successful company that has researched and developed plans to overcome these external and internal factors for their business. This paper will explain how external and internal factors affect the four functions of management as well explaining how globalization, technology, innovation, diversity, and ethics affect these four functions of management. An explanation on how managers can use delegation to manage the factors of globalization, technology, innovation, diversity, ethics, and the four functions of management will be discussed as well.
Diversity. When it comes to the four functions of management, Starbucks not only does a phenomenal job of blending coffee but blending all functions of management including diversity. Diversity within the giant corporation incorporates different ethnic groups, age, personality, thinking styles, education, and sexual orientation. These are just some of the various ways this organization invests in diversity; In order to be successful Starbucks must face these issues daily and plan on ways to implement a successful yet dynamic management system. Diversity not only affects Starbucks internally but also externally. Starbucks has to continually protect its public image to customers and must create a higher standard of competition with other businesses. Starbucks is a leader in its own. Being a Leader in an organization such as the Coffee “Great” can be considered a practice for diversity management because it gives the understanding that in order to fix external diversity problems; it must start by accomplishing the internal factors that diversity can affect. “On a quarterly