Walmart Return system

Satisfactory Essays
According to Meadows Donella (2008), “a system is an interconnected set of elements that is coherently organized in a way that achieves something” (p. 11). In order to maximize the system’s functions, elements in a system should be well-organized and work together perfectly. Any part of the system can affect not only the function of this part, but also influence the whole system. Only through close cooperation among all the elements, the system can be a great system. The great system that I want to introduce is Walmart’s return system in the United States.
The elements of the Walmart return system include customers, return methods, customer service department, products, computers, refunds, and store employees.
The interconnections of Walmart return system are the dissatisfaction toward the products that are brought by customers, the status of products, the Walmart return policy, refund rules. As customers feel dissatisfaction about the products they brought from Walmart stores, they will want to return it, exchange it, or repair it. At this time, they can choose return online or return in store based on Walmart’s return policy and their willingness.
Return in Stores If these customers want to return the products in stores, they will go to the customer service department in Walmart and communicate with Walmart’s employees. Then the employees will start processing the return procedures. Firstly, employees will check the status of the products according to the return policy of Walmart. If the products do not meet the standards of Walmart’s return policy, they will explain to customers and refuse the return. If the products are in line with the return policy, they will start processing the return in computer and once being approved they will refund to the customers.

You May Also Find These Documents Helpful

  • Powerful Essays

    Walmart systems

    • 3179 Words
    • 13 Pages

    prices. Most of the other competing groceries, department store or convenience stores are unable to fight Wal-Mart’s unbeatable prices. (Dicker, 2005) Wal-Mart is the largest retail company in the world, beating Home Depot, Sears and Costco. This system is the largest retailer in the world, hawking more DVDs, magazines, books CDs, dog food, diapers, bicycles, toys and toothpaste than any other company. It is the largest grocer in the world. (Dicker, 2005) Based in the United States, the company…

    • 3179 Words
    • 13 Pages
    Powerful Essays
  • Satisfactory Essays

    com/our-story/heritage Information systems are believed to be essential in Walmart’s growth throughout the year. It’s inventory and distribution system is considered to be world leaders. Walmart had invested over 600 million in information systems over one 5-year period. Some of Walmart’s information systems include a point-of-sale system, which allows Walmart to identify what it has sold, it’s inventory, analyzing sales, what items are selling slowly, etc. Walmart also uses telecommunications to better…

    • 541 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    BMAN 21061 Introduction To Management Information System Non-assessed Essay Q:Large numbers of companies are using their information systems as a strategic tool to improve their competitive advantage. Choose one of these companies (Toyota or Wal-Mart) and prepare an essay of 1500 words on: a) how information systems are used strategically by the company to gain a competitive advantage b) discuss if it is possible for the company to maintain this…

    • 1643 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Erp System Walmart

    • 794 Words
    • 4 Pages

    One SCM Supply chain Procurement Company Operations Enablers Accountability for all strategic category activities related to suppliers, saving and trading operations Accountability for all overall operational effectiveness of supply chain across categories, procurement company and operations Local accountability for stakeholder management and commercial savings realization in Local Markets The supply chain journey continues with 6 area of focus: 1) People: organization, skills, career…

    • 794 Words
    • 4 Pages
    Satisfactory Essays
  • Best Essays

    Arnold Zio BUS 362 Spring, Miller Wal-Mart S.M.A.R.T System I live close to a walmart in Burtonsville MD, so I decided to write this Paper on their Inventory System. Wal-mart, the wholesale retail monopoly, focused on developing an RFID-based electronic product code, or EPC. The electronic code would allow businesses to track shipments and inventory automatically through a system of tags and sensors. It was a potential replacement for the manual scanning of bar codes, a technology that itself…

    • 1295 Words
    • 6 Pages
    Best Essays
  • Powerful Essays

    Information System) under the supervision of Mr.Hussein RAMMAL. In the first place, we convey special acknowledgement to Mr.Hussein RAMMAL for giving us the opportunity to work on this research and for his kind aid and support. We are extraordinarily fortunate in having him as our instructor. We hope that this research have given successfully a fruitful overview about the importance of information system technology and especially about the supply chain management, inventory replenishment system used by…

    • 1335 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Walmart

    • 4514 Words
    • 19 Pages

    applied to Walmart, we can determine that the Buyer Power of their customers is high because patrons have many other choices. However, customers expect and demand the lowest prices from Walmart, and they are willing to overlook, but not ignore, other factors like customer service, store location, and atmosphere Walmart's Suppliers have little power because of the sheer size of Walmart, and because being a Walmart supplier can provide huge sales potential. The suppliers must do what Walmart wants regarding…

    • 4514 Words
    • 19 Pages
    Powerful Essays
  • Good Essays

    Walmart

    • 586 Words
    • 2 Pages

    Social Responsible Investment Why Norwegian Pension Fund divest Walmart The Norwegian Pension Fund divested its $416 million stock of Walmart, which is the largest supermarket chain in the world. The reason of divesting is that Walmart bear “unacceptable risk of contributing to serious or systematic human rights violations”. Is this move reasonable for the fund? Given that Walmart had a good return on investment and already emphasis the ethical responsibilities to its suppliers. Norwegian Pension…

    • 586 Words
    • 2 Pages
    Good Essays
  • Best Essays

    Walmart

    • 4726 Words
    • 19 Pages

    Running head: Walmart Information Systems 1 Walmart Information Systems Research Project-Group2 CIS 511 Fall 2011 Amber Slemmons, Brooke Williams, Cheri Evans, Ismael Molina, & Wesley Belz Walmart Information Systems Walmart Information Systems Executive Summary: 2 Walmart, the billion dollar retail giant, has grown significantly over the past five decades, incorporating numerous different types of information systems into their daily operations. The company is well recognized for…

    • 4726 Words
    • 19 Pages
    Best Essays
  • Powerful Essays

    Walmart

    • 2506 Words
    • 11 Pages

    Based on your review and analysis of the annual report, prepare a ten to twelve (10-12) page report in which you: In order to understand why Walmart has been so successful in implementing their strategies, you have to first understand the man behind the vision. Sam Walton came from humble beginnings. Sam grew up on a farm and because his father learned that there was not enough profit in being a farmer he decided to pursue a career in the mortgage. He grew up during the Great Depression and…

    • 2506 Words
    • 11 Pages
    Powerful Essays