Outcome 1: Understand how to plan work and be accountable to others
1.1 Outline guidelines, procedures and codes of practice relevant to personal work? There are many guidelines, procedures and codes of practice in place which helps me to my job correctly and to a high standard in a professional manor. A procedure within my work place is making sure we report accidents at work in the accident book for health and safety reasons, understand where the fire exits are and the fire drill as well as the fire bells. I have to make sure that I report an absence from work first thing in the morning and give a reason. We also have to make sure that we get all visitors to sign in and out of the building due to fire procedures. I have to make sure I abide by the codes of practice within work, these are things such as giving good customer service, quality assurance and freedom and privacy of personal data. I have to keep all information confidential. Lastly, there are also many guidelines within my environment, some being, the dress code, I have to dress appropriately and in a professional manor, act within a professional manor when greeting customers or talking to customers and more.
1.2 Explain the Purpose of planning work, and being accountable to others for own work? Planning is a vital part of organisation and time management. It is essential to manage and prioritise time with the work load that’s to be completed. It is important to understand the actions which need to be carried out and helps avoid any duplication of labour. It is important to plan your time efficiently to meet deadlines. Planning helps to be organised on a day to day, weekly and monthly basis. While planning you have to obtain as many details about the piece of work you are doing to enable you to produce your work as efficiently as possible. This can be done using a plan sheet, to do list or using a planner or desk diary. This way, if you are asked what you have done at any time, you can show it to them and be accountable for your own work. It is important to be accountable for the work that you are doing. If someone has a query regarding the work, they can come directly to the person who created the work. Having a plan will enable my employer to know what I’m doing and when I’m doing it so I can provide what’s expected of me.
1.3 Explain the purpose and benefits of agreeing realistic targets for work?
The purpose for agreeing realistic targets for work is to keep everyone on task and focused on accomplishing a target that is obtainable, not out of reach. I can agree realistic targets by making sure that they are as realistic as possible to avoid any disappointment of missing deadlines or not getting things done. This way, everyone can contribute effectively and reach targets efficiently instead of struggling to achieve the impossible which may possibly let others down in the long run. Having realistic targets will not only set a realistic plan and time frame but will keep everyone informed of a suitable deadline which is possible to achieve to a high standard and not rushed.
1.4 Explain How to agree realistic targets?
Realistic targets can be agreed by talking to your employer and set targets that are possible for completion to a high achievable standard which I would be able to attain the targets. This will enable employees such as myself to work without stress to complete causing rushing which could cause low standard work if the targets are set to high.
1.5 Describe ways of planning work to meet agreed deadlines? There are many ways in which you can plan work to meet the agreed deadlines of your tasks. The most important thing what I would do is to prioritise my work load. If unsure f what is the post important I would ask my employer, Debbie, who would then tell me directly what is needed as soon as possible. Some ways of planning work to meet deadlines could be, keep everything marked in numbers of priority. These can...
Please join StudyMode to read the full document