Performance Criteria
1.1 Difference between working and personal relationship
The difference between a working relationship and a personal relationship is that:-
A working relationship has boundaries, professional codes of conduct, employer policies and procedures, you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal information and should not have an emotional attachment and is primarily based around your job role.
A personal relationship has an emotional attachment due to having family and personal friends and is not work related.
1.2 Describe different working relationships in Health and Social Care Settings
The different working relationships in health and social care setting come in 3 ways e.g. policy making, administration, and the hands on staff (care assistants) The working relationship in health and social care starts with the policy making , the Team need to know everything from the law to the public sector they will then pass on the details to the administration team who will then compile the correct forms for completion by the hands on staff giving them information on the customer and ways of feeding back correct information for reporting back. There is then the hands on staff who will implement all these procedures in their daily jobs.
2.1 Describe why it is important to adhere to the agreed scope of the job role
It is important to adhere to the scope of your job role as this sets out boundaries in your job role, it enables you to know your role and responsibility, knowing your own level of competence and skills, to know your job role. If someone asked you to do another role it wouldn't be ok if you carried out these tasks because you are not trained for it and you could injure yourself or others around you.
3.1 The importance of working in partnership with others
It