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TTA International Case Study

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TTA International Case Study
3.1 Context of the training program
TTA-International is a leading supplier in the field of learning solutions. TTA International’s heritage is founded in the automotive sector, producing learning content for use across manufacturing supply chains, sales and service networks. TTA has recently designed a training for one of their clients; Energyst CAT. Energyst CAT Rental Power is one of the world´s leading providers of power and temperature control rental solutions. Their rental equipment includes everything from power generators to heating and cooling solutions for energy efficient temperature control.
The training was aimed at bringing the knowledge level of the Energyst Temperature Control division to the next level. This would facilitate
…show more content…
Hence, two different qualitative research methods are used in this study (interviews and document analysis), this is done in order collect the most reliable information as possible. The main advantage of triangulation is that it can produce a more complete, holistic, and contextual description and provides much more detailed information of the entity under study. The methods used were interviews and document review, in order to observe the extent of perceived learning and to explore the impact of various factors on the degree of …show more content…
During these interviews, the trainees were interviewed to investigate the trainees’ perception regarding the degree of training transfer to their work, the knowledge, skills and attitudes acquired at the training, the factors that affected the transfer of training, and the personal characteristics of the trainees and how these affected the transfer. Four major content areas were addressed in each interview: (1) trainees’ views regarding any benefits they perceived they had gained as a result of attending the training; (2) evidence of actually utilizing the training in practice; (3) any barriers to implementing the training; and (4) factors which assisted with either learning or training transfer. Interviews lasted approximately one hour, were undertaken at the workplace, and taped with the permission of the trainees. After transcription content analysis was undertaken to identify common themes which appeared to have counteract the transfer of

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