Strategic Plan Quality Analysis Paper
(your name here)
November 13, 2006
University of Phoenix / Main Campus
Prof. (their name here)
In this paper I will be comparing another corporation that has gone through Total Quality management, while comparing them to the corporation that I am currently working for. Since I am starting a new venture and essentially in business for myself this has been an eye opener in things I can do to effectively run my business and empowering my staff. I will evaluate the mission statement of the corporation that I have examined comparing it with mine, I will also compare the TQ in relation to the business and marketing plan that I have set fourth for my company. I will discuss the characteristics of the corporation that I have chosen and compare them to the envisioned characteristics of my business. And finally I will discuss TQ and what I can do to incorporate this into by business plan.
It is being made a practice with in my company that I will not only involve my employees in the decision making process, but award and praise them as we grow and learn. "No matter what your business, your employees are the backbone of your company." This phrase single handedly paraphrases my mission statement for my company. I believe that they are the ones that are representing your company which can have a negative or positive impact on how your company succeeds; not only with the public but for the morale of the office as well. I plan on training my office staff to be a direct reflection of me and my vision for my company, which is to service our customers with the products and services that best suit their needs. I believe that taking the time out with your clients and discovering those wants and needs before making any suggestions to their current coverage's is the first step in gaining their trust. With out trust and knowledge then you are only guessing, which may not be of the best interest of the customer. By...
References: Lawson, K. (2001, March). Build your business from the inside out: Four keys to employee empowerment that will help your business grow. Business Credit, 103(3), 8-10.
Kujala, J., & Lillrank, P. (2004). Total quality management as a cultural phenomenon. The Quality Management Journal, 11(4), 43-55.
Please join StudyMode to read the full document