Continuous Improvement Program

Topics: Organizational culture, Organizational studies and human resource management, Organizational studies Pages: 10 (3564 words) Published: October 10, 2008
Continuous Improvement program & Organizational Culture

A-1 Introduction
The continuous improvement program or continuous improvement process is an effort to facilitate coordination of district planning and to streamline communication between state and local education agencies. This process provides an avenue for districts to engage in an inclusive and comprehensive planning as opposed to multiple disconnected processes. Continuous improvement is the prime competitive strategy for industries that reached the market and technological maturity. Low rates of market expansion or only replacement demand encourages these firms to restrict innovation to incremental improvements in the same core technology. Continuous improvement is also the main source of growth for organizations that cannot pursue more aggressive venture strategies as they have to follow some restricting bureaucratic rules and regulations. W. Edwards Deming says,’ putting out fires is not improvement. Finding a point out of control, finding the special cause and removing it is only putting the process back to where it was in the first place. It is not improvement of the process. [Deming attributed this conclusion to Joseph M. Juran, many years ago.] You are in a hotel. You hear someone yell fire. He runs for the fire extinguisher and pulls the alarm to cal the fire department. We all get out. Extinguishing the fire does not improve the hotel.’ that is not improvement of quality. That is putting out fire. (W. Edwards Deming 1986). Continuous improvement program (CIP) allows all staff to make improvement suggestions to achieve excellent performance. Continuous Improvement Programmes are often used within large companies and organisations to share ideas and experience. The Continuous Improvement Program is sponsored initiative committed to stimulating, promoting and sustaining a culture of improvement throughout all levels of the department. It provides an environment to stimulate healthy competition and promote opportunities to learn new techniques and methods that will improve the department's products and services. Some of the main reasons to use this program are followed. (10th Annual CPI Conference) •Better Public Image

Improve Quality of Service
Improve Productivity
Increase Morale
Improve Teamwork
Improve Communications
Problems Solved at Lower Level
Satisfy Customers & Stakeholders

A-2 CIP contribution & Management
‘I do agree’ Continuous improvement program (CIP) contribute a lot either in profitable organization or non-profitable organization. The CIP is new established business where many management firm working closed with companies to implement CIP by training, courses, consulting, reports and other services. We have seen many results of continuous improvement program and most business agree and implementing this concept and improving. Total Quality management which is the part of continuous improvement program, TQM is a management philosophy, a continuous improvement approach to doing business through a new management model. The TQM philosophy evolved from the continuous improvement philosophy with a focus on quality as the main dimension of business. Under TQM, emphasizing the quality of the product or service predominates. In last 25 year Continuous improvement program (CIP) play really important role in profitability of business. The continuous improvement program is simply a system that maintains the level of business and productivity performance, as a result. It just not a plan, it's a method, which surly effect the business. The continuous improvement program impacts all individual responsibilities of the business, and also creates higher alternatives that can develop within the organization. It's a fact that individuals must be willing to contemplate the issues that create problems and work on them for proper solution. It could be anything from a standard evaluation of the overall...

References: 1. Raleig h. April 16, 2008 . 10th Annual CPI Conference "Celebrating Ten Years of Innovation" Kerr Scott Building, NC State Fairgrounds, Available from
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5. Joseph M. Juran , 1989. Juran On leadership for Quality: An executive Handbook . New york: free press. P: 31
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11. Eileen Depka, 2006. The Data Guidebook for Teachers and Leaders: Tools for Continuous Improvement Corwin Press p-94
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