Organisational Change Case Study - Origin Energy

Introduction
This essay will explore a case study of Origin Energy to illustrate an organisation that has undergone a change. The organisational culture before and after the change will be described, management styles within the organisation will be analysed, the relationship between motivation and performance will also be explored and finally the change management strategies used by the organisation will be discussed as well. Each of these sections will be explored to support the hypothesis that culture is an integral part of an organisation. Before the individual sections are discussed however, the essay will look at the background of Origin Energy.

Background
Origin Energy is a leading energy provider within the Asia-Pacific region. It is involved in finding new sources of energy, producing and retailing it. After the de-merger of Origin Energy from Boral in 2000 it officially became an energy company. It began as a gas company that later ventured into the electricity industry as well. Origin Energy has made many investments and undertaken many acquisitions of various businesses in both industries to ensure its place on the market. The environment that Origin Energy trades on is ever changing due the deregulation of the energy market in Australia (Waddell, Cummings & Worley, 2007).
Therefore, certain measures have been undertaken by Origin Energy to increase the efficiency of its work and provide better service to its customers. Origin Energy did not have the resources in the founding years of their business to manage the credit and billing sections of their business and therefore it outsourced these functions to a financial business named Wipro. After many years of this function being performed by Wipro and the constant expansion of Origin Energy it was decided in 2007 that to increase the proficiency of Origin Energy’s billing and credit processes the teams that were performing this function at Wipro were provided with the opportunity

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