Service Department

Good Essays
Chapter 4
Place yourself in the position of general manager of service department. How might formally written job requirements help you manager your work unit? Having a written job description can cut back on confusion, can create goals for the work unit and help to Classify and reclassifying positions with in the current work unit. By designing and implementing effective classification by maintaining a written job description I would be able to give my work unit a guideline that they can follow on a day to day basis to ensure that we produce the best product possible.

Discuss the various methods by which job analysis can be completed. Compare and contrast these methods, noting the pros and cons of each.Various methods of job analysis are: review of job classification systems, incumbent interviews, supervisor interviews ,expert panels ,structured questionnaires ,task inventories ,check lists ,open-ended questionnaires ,observation and incumbent work logs. A typical method of Job Analysis would be to give the incumbent a simple questionnaire to identify job duties, responsibilities, equipment used, work relationships, and work environment. The completed questionnaire would then be used to assist the Job Analyst who would then conduct an interview of the incumbent(s). A draft of the identified job duties, responsibilities, equipment, relationships, and work environment would be reviewed with the supervisor for accuracy. The Job Analyst would then prepare a job description and/or job specifications. The method that you may use in Job Analysis will depend on practical concerns such as type of job, number of jobs, number of incumbents, and location of jobs.

Collect at least five different job descriptions from organizations in your area. Compare the descriptions highlighting similarities and differences.
Why is accounting for employee motivation such an important aspect of designing today’s jobs? In order to create the most effective employee motivational

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