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Reflective Summary: Professional Training

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Reflective Summary: Professional Training
Throughout three months of my professional training as an import/export coordinator, I have experience the real import-export working condition, which developed and improved my functional and soft skills in several aspects.

It was actually the third time I worked for HQ, the last one was two years ago as I did my first practical training. I enjoy working there and wish to explore and experience more in this industry, which could be helpful for my future job. That is why I chose this company again for my professional training though not an accounting assistant but an import/export coordinator.

Undergone training at HQ Import-Export Ltd. Company (HQ) from 15th May to 20th August, it did not only give me opportunity but also challenges to complete
…show more content…
Therefore, when it was about to happen, I did my best to satisfy our customers by building relationships when having dinner with them, giving some Vietnamese traditional gift when they visited,.. Day by day, I was able to improve my communication skill especially my Chinese spoken language.

My main job is to manage and maintain customer profiles while keeping effective long-term relationship with them to generate repeat business. I also had been responsible for many tasks including coordinate all aspects of shipping process such as booking, pick-up, or billing, review all shipping documentation to confirm accuracy, assist other staffs to ensure timely completion of work.

Throughout the training, I gained new insights and more comprehensive understanding about domestic and world economy as well as my computer skills and self-management skills. All of the valuable things I have learnt through the whole training were not only acquired through the direct involvement in task given but also through other aspects of the training such as work observation, interaction with colleagues, superior and others third party related to the

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