Preview

Personal & Professional Communication

Good Essays
Open Document
Open Document
1328 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Personal & Professional Communication
Running head: PERSONAL AND PROFESSIONAL COMMUNICATION

Personal and Professional Communication

Personal and Professional Communication
Personal and professional communication is important in the health profession for several reasons. Many different communication techniques are implemented and have different focuses. Small groups use components such as goals, norms, cohesiveness, behaviors, and therapeutic factors. Task, process and midrange groups are individual categories. Orientation, conflict, cohesion, working and termination are phases groups go through. Group communication is often broken down into various subcategories, focusing on the different types of groups, components, strategies, and roles. Implementing the theories and principles of communication is important for adequate patient care. Effective personal and professional communication benefits the patients and other health professionals; whereas, the lack of effective communication can lead to poor patient outcomes and a hostile and unproductive work environment.
One form of health communication is small group communication. Small group communication refers to the verbal and nonverbal communication that occurs among a collection of individuals whose relationships make them, to some degree, interdependent (Northouse & Northouse, 1998, p.196). When developing a small group, there are several components of small groups that can affect the groups’ functioning (Northouse & Northouse, 1998, p.222). Goals, norms, cohesiveness, leader behaviors, member behaviors, and therapeutic factors are the components that need consideration. Goals give the reason for forming a group. Goals can be formulated ideas that the group members decide on. Norms justify the behavioral expectations for the members. Cohesiveness is the sense of ‘we-ness’ shared by group members that stimulates members to stay in a group (Northouse & Northouse, 1998, p.222). Leader and member behaviors are important because groups would

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Communication is a very important aspect in general and especially important in a healthcare setting. As health care professionals, we must look, listen and understand our patient needs, and make sure they are met. This makes life so much more easier. In this article we are going to explore communication in health care assessments.…

    • 467 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Undoubtedly, communication and education are vital components for bringing about positive changes in any area; hence, will promote patient care and outcomes. Additionally, these factors also promote an atmosphere of teamwork, that allows staff to be supportive of each other. Moreover, when staff is able to effectively communicate and collaboratively work together, it facilitates quality patient care.…

    • 59 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    1:2. Communication if not done properly can affect people working in the same place. If it’s done properly it can make work flow easy. It is important that workers understand the language used when communicating because if they don’t understand each other communication can be very difficult. They are many of ways to communicating between team members, communication books can be used when doing handover, staff message books, Staff meetings, good communication is important as it ensures that information is: clear, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important for staff to work as a team so that you all work to standards required and help each other along the way.…

    • 1623 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Effective communication is a key element for success in health care. There are all types of communication, but communicating effectively within a health care environment is crucial. The basic elements of communication differ from those of health care communication. There are also different components that may influence communication, such as cultural differences. None the less, there are ways that we can encourage better communication in health care, especially between the health care provider, and the patient.…

    • 833 Words
    • 4 Pages
    Good Essays
  • Good Essays

    “Effective Communication is a two-way process – sending the right message, that is also being correctly received and understood by the other person/s.” (effectivecommunication, 2012) Effective communication is not something everyone possesses; this is why we must focus on learning how to effectively communicate in our health care setting/workplace. Quality personal relationships are important in our lives, not only in personal and intimate relationships, but also in our business professional and work relationships. When you can effectively communicate, get your point across, and have the other person understand correctly, and completely you have successfully and effectively communicated with that person. This makes your life, job, workplace, and attitude better, communication skills…

    • 821 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Family caregivers and family members provide valuable information about the patient and issue. Furthermore, goals will be more easily obtained with family input because family members may have better understanding of what tasks are practical. When family members are communicating the health care team, the information should be relevant to the patient’s situation. Additionally, this information should be clear, concise, complete, and correct. When family caregivers are communicating with the patient they can employ therapeutic communication techniques. Moreover, employing these techniques will help in resolving issues that of concern to the patient. Effective communication will benefit a positive patient outcome; conversely, if there is a lack of or ineffective communication within the health care team, a patient’s health outcome may be adversely affected. Therefore, all members of the health care team should strive to improve their communication techniques; this includes interpersonal and patient…

    • 1119 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Unit 1 Communication

    • 1312 Words
    • 6 Pages

    Group Communication: A context of communication between many people. It may be a class discussions, hospitals agency coming together to communicate on the health of…

    • 1312 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    In a facility that provides care to the health consumers such as this the entire team as to be communicating effectively on a daily basis. The different personalities of the team members can be used to the advantage of the facility by pairing like personalities to do the necessary training together and complete tasks because they would be more productively if they are not in conflict (Organizational Communication, n.d., ). Sending out the information that the entire team needs is important in that it keeps them apprised of any changes or added tasks they need to be aware of. Most importantly is the face to face communication with concentration on listening. If the ideas and concerns of the team that is operating the facility on a daily basis is heard it will result in a well-run, profitable facility with longevity both in the external and internal community (The Management Center,…

    • 1020 Words
    • 5 Pages
    Better Essays
  • Best Essays

    According to the Royal College of Nursing (RCN) 2014, communication is at the heart of everything we do in our society. It’s central to our learning, our work and our leisure interests. It is vital in health care, where patients/clients can feel vulnerable, isolated and anxious, therefore teams need to rely on good communication to help them deliver safe, coordinated and effective healthcare. Without communication between certain individuals in the team, it can cause conflict or friction between some colleagues therefore delaying the goal of impeccable patient…

    • 3098 Words
    • 13 Pages
    Best Essays
  • Better Essays

    Effective communication is key to promoting knowledge within any healthcare organization. Not only is staff affected by poor communication, but patients as well; who depend on that communication between staff to receive the best quality of care. Poor communication opens the door for errors which could lead to a disaster when it comes to patient care. Since there is so much room for mistake, it is important to understand the proper techniques for sharing information and how we can use those to make communication more effective.…

    • 838 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Communication has many roles and functions. It helps people to inform people of your thoughts ideas and opinions and help them to understand them too. It also can be used to help people in an emotional and social way (making friends, socialising etc.). Communication can also be used to assess a patient’s condition, build a trusting a respectful relationships and motivate them. All of these will help the patient’s self-esteem and will help to reduce barriers between professional and service users…

    • 1011 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Insisting professionals of different backgrounds to understand the role of another, is one skill. Next, members need to allow open communication within meetings or during conferencing of patients’ needs and be respectful of other’s opinions. Another important communication skill is creating a standard workflow for communication and information sharing among team members. This will help to reduce any miscommunication errors and improve patient safety. Correct and accurate documentation is critical in reporting information to another team member. There should be equality amongst all members involved within the continuum of care. Team members must remember while maintaining successful communication, the main goal is the patient.…

    • 826 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Care Assistant

    • 859 Words
    • 4 Pages

    Correct communication with patients build good relation with them. Effective communication with other professionals and/or parents are very important as it build our relationship in a Team and professional picture of our work place.…

    • 859 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Research has shown that ineffective communication between physicians and nurses can result in missed or delayed diagnosis, unnecessary or repeated testing and over prescribing of medications (Espetin, 2010). It has also been shown that poor communication between team members can have a negative effect on patients in ways of psychosocial experiences. This occurs when patients are confronted with information depending on the nature and quality of information that is transmitted to them and can also affects the enactment and outcome of the decision making process regarding treatment opinions (Thorne, Bultz & Baile, 2005). As a result, patients are often dissatisfied with the amount of knowledge they receive from medical professionals and they, in turn, express that this is an area requiring improvement (Conn, Lingard, Reeves, Miller, Russell & Zwarenstein, 2010). As noted above, poor communication between team members often results in negative outcomes not only for the team itself but also for the patients. Because communication plays a vital role in effective collaboration, healthcare providers must address potential breakdowns so as to ensure productive dialogue and to create troubleshooting strategies. The College of Nurses of Ontario website states that communication is how nurses establish and maintain their therapeutic relationships by building trust, empathy and receptivity (CNO, 2006). This information is also applied to interprofessional collaboration. Effective communication strategies which strengthen nurse-patient relationships can also strengthen nurse – physician relationships. Since communication occurs both verbally and non-verbally, it is important to be aware of the many ways through which one communicates and to understand the fundamental role communication plays in patient care (CNO,…

    • 3231 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    Health communication means from the way we socialize about our health problems around the dinner table to the patient-caregiver reciprocal action, good leadership and great teamwork in health care organizations, and the health images in the media. Because our health is so dynamic, complex, and mutually dependent, while it is very important to understand the current issues and how the many constituent element, as of a system to come into a mutual or reciprocal relationship. Efficient communication is noted by many important focuses of the communication process. However, there are many processes of communication and the elements consist of many important elements and provide formal and informal channels, which are very common within major health organizations. The major element of communication is sorted into three major elements. These are the elements that incorporate the process or an isolated event, the involvement of at the minimum of two or more people, and the exchanging of personal information. These focuses are firmly together by many variables, which have influenced the effectiveness in something called the communication process.…

    • 401 Words
    • 2 Pages
    Good Essays