Organizational Change

Organizational Change
Dana Gibson
8642 W Golf Rd Apt 6
Des Plaines, IL 60016
847-687-8687
[e-mail]
GM591: Leadership and Organizational Behavior
Instructor R Salitore
12/11/2011

Introduction The organization that I will be completing my final project on is Aon Hewitt. Aon Hewitt is the leader in Human Resources Solutions such as consulting, benefits administration and HR business process outsourcing. Within the organization I am a Benefits Operations Manager, my role entails working with the client to resolve employee escalations and issues. I have a staff of four employees two onshore and two offshore in which I am responsible for delegating task along with training and development. At this time we are gearing up for Annual Enrollment which is the benefits enrollment period for my client which happens to be the internal organization Aon Hewitt. This is the first Annual Enrollment in which Aon and Hewitt employees will be combined and integrated into one system and will all be offered the same benefits package for the first time. The purchase of Hewitt Associates has left many employees from both organizations angry, confused and unsure about the upcoming changes within the organization.
The organization previously known has Hewitt Associates was purchased by Aon in July 2010 has become a strong provider of Human Resources Solutions around the Globe. “Aon Hewitt is the world’s pre-eminent human resources consulting and outsourcing firm with the resources, expertise, and global reach to solve the most pressing and complex people challenges that organizations face today (Aon Inc, 2011).” Aon Hewitt is the Human Resources business under the Aon Company whose primary business includes Risk, Reinsurance and Human Resources. Aon Hewitt is the largest HR outsourcing provider in the world with over 70 years’ experience in HR (Aon Inc, 2011). Aon Hewitt provides Consulting Services, Business Administration and HR Business Process

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