Operation and Supplychain Management
INDIVIDUAL FINAL EXAM
SPECIALISATION COURSE OPERATIONS AND SUPPLY CHAINS
Read this carefully
This exam is a closed book exam: you are not allowed to have books, articles, notes etc. on your desk.
Please take care of your handwriting. You need to be very specific about which question you are answering - it is noticed here that often one question exists of several sub questions. Please explain all your answers and write down your name and student number on each sheet of the answering paper.
Try to answer the questions in a well-structured way (!). It is allowed to answer the questions in Dutch.
SUCCESS!! Exam Specialization course Operations and Supply Chain Management
17th April 2008
1. In their book, Slack and Lewis take the concept of strategic reconciliation as a starting point for operations strategy. They discuss four perspectives on operations strategy, namely top-down, bottom-up, market requirements and operations resources.
a. Explain the concept of operations strategy, starting from the four perspectives and discuss the concept of strategic reconciliation – based on the model of Slack and Lewis. (10 points) b. Operations strategy is different to operations management. These differences can be related to four elements, namely time-scale, level of analysis, level of aggregation and level of abstraction. Explain these differences starting from these four elements. (4 points)
1. Several articles address different approaches to operations such as Lean Manufacturing, Agility and the Socio Technical Approach.
a. Explain and compare the main elements of Lean Manufacturing (Lean Operations) and Agile Manufacturing (Agility). (8 points) b. In the Socio Technical Approach the idea of self organisation is very important. What are the four principles of self organisation? Explain these principles. (4 points)
2. Supply chains have their own dynamic behaviour patterns
SPECIALISATION COURSE OPERATIONS AND SUPPLY CHAINS
Read this carefully
This exam is a closed book exam: you are not allowed to have books, articles, notes etc. on your desk.
Please take care of your handwriting. You need to be very specific about which question you are answering - it is noticed here that often one question exists of several sub questions. Please explain all your answers and write down your name and student number on each sheet of the answering paper.
Try to answer the questions in a well-structured way (!). It is allowed to answer the questions in Dutch.
SUCCESS!! Exam Specialization course Operations and Supply Chain Management
17th April 2008
1. In their book, Slack and Lewis take the concept of strategic reconciliation as a starting point for operations strategy. They discuss four perspectives on operations strategy, namely top-down, bottom-up, market requirements and operations resources.
a. Explain the concept of operations strategy, starting from the four perspectives and discuss the concept of strategic reconciliation – based on the model of Slack and Lewis. (10 points) b. Operations strategy is different to operations management. These differences can be related to four elements, namely time-scale, level of analysis, level of aggregation and level of abstraction. Explain these differences starting from these four elements. (4 points)
1. Several articles address different approaches to operations such as Lean Manufacturing, Agility and the Socio Technical Approach.
a. Explain and compare the main elements of Lean Manufacturing (Lean Operations) and Agile Manufacturing (Agility). (8 points) b. In the Socio Technical Approach the idea of self organisation is very important. What are the four principles of self organisation? Explain these principles. (4 points)
2. Supply chains have their own dynamic behaviour patterns